(USA) Food & Consumables Coach

Walmart • Canton, TX

3d • $65,000 - $100,000 • Onsite

About The Position

The Food & Consumables Coach leads and develops teams and oversees the designated store business area. The role teaches, trains, and listens to associates; tours stores and provides feedback; collaborates with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction; and leads change by communicating clear expectations and business objectives.

The Coach models Walmart's customer-service standards, supports customer-service initiatives, resolves customer needs and complaints, and leads process improvements to deliver a high-quality customer experience. The role drives sales and financial performance by reviewing profit-and-loss statements, supporting budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, overseeing operational processes, and developing plans to reduce shrink and achieve sales and profit goals.

The position supervises, hires, trains, mentors, recognizes, and develops associates; assigns duties and sets expectations; promotes belonging; and supports staffing and company growth. It coordinates and oversees job-related activities, maintains stakeholder relationships, tracks progress toward goals, identifies improvement opportunities, and promotes adaptability and continuous learning. The Coach also ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards.

Requirements

• Meet one of the following minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead and develop teams through teaching, training, active listening, store tours, and feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer-service standards and support customer-service initiatives, including community-focused programs.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
• Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and supporting budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Supervise, hire, train, mentor, recognize, and develop associates; assign duties and set clear expectations.
• Promote a belonging mindset and recruit and develop qualified associates to meet staffing needs and support company growth.
• Coordinate and oversee job-related activities and assignments, maintain relationships with key stakeholders, and support plans that meet customer and business needs.
• Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
• Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
• Support Walmart's goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.
• Make decisions using data, insights, and analysis while balancing customer and business priorities.

Benefits

• Performance-based bonus awards and other compensation.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed