(USA) Food & Consumables Coach

Walmart•West Mifflin, PA

19d•$65,000 - $100,000•Onsite

About The Position

Leads and develops teams by training, listening to associates, touring stores, and providing feedback. Communicates and collaborates with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. Leads change efforts, sets clear expectations, and guides teams in implementing business solutions and meeting objectives. Models exceptional customer service by demonstrating the One Best Way service model, supporting customer service initiatives, resolving customer needs and complaints, correcting deficiencies, and leading process improvements to ensure a high-quality customer experience. Drives financial performance and sales for the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. Supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and promoting a sense of belonging. Coordinates work and relationships with key stakeholders, supports plans that meet customer and business needs, sets and measures goals, addresses improvement opportunities, and promotes adaptability and continuous learning. Ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The position is based at 2351 Century Dr, West Mifflin, Pennsylvania. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential may apply. Walmart describes a drug-free workplace and a no-tolerance policy for illegal drugs and alcohol on the job.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, and develop teams; listen to associates, tour stores, and provide feedback.
Communicate store operations, technology, business initiatives, merchandising, and company direction to associates at all levels.
Lead company change efforts and provide expectations and guidance for implementing business solutions.
Model customer service standards and support customer-service initiatives, including community programs.
Resolve customer needs, complaints, and issues; correct deficiencies and lead process improvements.
Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements and managing budgets, forecasts, and expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to reduce shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing needs.
Build relationships with key stakeholders, support business initiatives, measure progress toward goals, and address improvement opportunities.
Promote belonging, collaboration, adaptability, and continuous learning.
Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U tuition, books, and fees paid for eligible full-time and part-time associates.
Performance-based bonus awards, including annual or quarterly performance bonuses.