(USA) Food & Consumables Coach

Walmart • Pasadena, TX

13d • Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, supports customer service, and drives the financial performance and sales of the designated store area. The role involves teaching and training associates, communicating store operations and company direction, leading change, and setting clear expectations to implement business solutions. The Coach models Walmart’s One Best Way service standards, resolves customer issues, and leads process improvements to provide a high-quality customer experience.

The position reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, oversees merchandise presentation and inventory flow, and develops action plans to reduce shrink and meet sales and profit goals. It supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The Coach coordinates activities and initiatives with stakeholders, tracks progress toward objectives, identifies improvement opportunities, and ensures compliance with company policies and standards.

The role also promotes Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. The position is based at 1107 Shaver St, Pasadena, Texas. Walmart states an annual salary range of $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible location- or complexity-based compensation.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead and develop teams through training, active listening, store tours, and feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model and support exceptional customer service using the One Best Way service model; resolve customer needs, complaints, and issues.
• Develop and implement action plans to correct deficiencies and improve the customer experience.
• Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and managing or assisting with budgets, forecasts, and expenses.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support associate development and staffing needs.
• Build relationships with stakeholders, support plans and initiatives, communicate objectives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and provide guidance on applying them in business processes.
• Promote a workplace culture of belonging, integrity, customer focus, continuous improvement, and learning.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability coverage.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree