F&B Team Member - PSM Icehouse

The Sports Facilities Companies•Fort Wayne, IN

14d

About The Position

The Food & Beverage Team Member provides efficient food service procedures across food areas and assists Food & Beverage operations with daily preparations and event execution at PSM Icehouse in Fort Wayne, Indiana. The role supports customers, concession operations, food preparation and service, cleaning, dishwashing, cash handling, and food temperature controls. The position reports to the Food & Beverage Manager. PSM Icehouse is a sports, recreation, and entertainment facility managed by Sports Facilities Management, LLC, a Sports Facilities Companies company. The company describes its culture as collaborative, supportive, entrepreneurial, and team-oriented, with an emphasis on accountability, excellence, service, career growth, and community impact.

Requirements

Must be at least 16 years of age.
Must be able to work weekends, nights, and holidays.
Prior experience operating a cash register and balancing a cash drawer.
Ability to communicate positively and in a friendly manner with patrons.
Must be able to lift 40 pounds waist high.
Must be able to stand for extended periods.
Able to enter information on computers.
Must comply with safety and health code standards.
Must maintain good personal hygiene.
Must wear the proper uniform.

Nice To Haves

One year of customer service experience with the general public is preferred.
Current Food Handlers Card.
CPR/First Aid certification.
At least one year of experience in a food service environment.

Responsibilities

Assist customers and provide outstanding customer service.
Operate an electronic cash register and credit card machine.
Perform basic mathematical computations, balance the drawer, and manage daily income.
Communicate with the public in a tactful, polite, and friendly manner.
Clean concession areas and tables; assist in preparing and serving food; and fill condiment containers.
Pick up in and around concession areas.
Scrape and rinse dishes; load and operate the dishwasher; and wash dishes, carts, pots, pans, and equipment.
Take and record food temperatures to ensure proper temperature controls during food transportation.
Assist with unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas.
Immediately alert management to suspicious persons, intoxicated individuals, adults with no children, and similar incidents.
Immediately alert management about cash drawer mistakes or adjustments.