F&B Server
About The Position
The Server/Banquet Server supports restaurant and banquet operations by keeping tables and serving areas clean, orderly, stocked, and ready for service. The role includes assisting other servers, setting tables according to company policy and event needs, keeping beverage dispensers supplied, and changing table service between breakfast and dinner requirements. Servers also seat guests, answer menu questions, take and serve food and beverage orders, respond to customer requests, and provide courteous customer service. They collect and process payments, close and balance the cash register, bus used dishes and utensils, and clean surrounding work areas. Other duties may be assigned. Work takes place in hotel banquet and conference rooms, the restaurant, and kitchen serving and dishwashing areas. Work surfaces may be cement, tile, carpet, or wood; cooking areas have anti-slip floor mats. Most areas are well lit and ventilated. The position may involve limited exposure to high or low temperatures near grills, ovens, and walk-in refrigeration. Shifts vary with facility needs, and both full-time and part-time positions are available. Overtime is required as needed.
Requirements
- Prior work experience as a server or in a similar role is recommended but not required.
- Be courteous and attentive to guests.
- Ability to meet the physical demands of the job, including staying on one's feet, climbing stairs, and carrying heavy objects.
- Excellent communication and customer service skills.
- Ability to work as part of a team and follow instructions.
- Knowledge of food and beverages.
- Flexible schedule.
- Ability to speak, read, write, and understand the primary language(s) used in the workplace.
- Basic computer experience.
Responsibilities
- Log in at the beginning of the shift and review the day's activities and priorities.
- Keep coffee makers, creamers, and soda dispensers full and in good working order.
- Clean and set up serving tables according to company policy and banquet or event needs.
- Assist other servers by clearing dirty dishes, utensils, and other used items and bussing them away on pushcarts.
- Seat guests, answer questions about menu items, take food and beverage orders, and serve guests.
- Help run food to customers and provide for special customer requests.
- Collect and process payments using the cash register.
- Close out the register at the end of the day.
- Change table service between breakfast and dinner needs.
- Keep tables, beverage counters, serving areas, and surrounding customer areas clean and orderly.
- Sweep and mop server areas and perform general cleanup.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
