F&B Server
About The Position
The Server/Banquet Server supports restaurant, banquet, and conference-room operations by keeping tables and service areas clean, orderly, stocked, and set up for service or events. The role includes assisting other servers, maintaining beverage dispensers, seating guests, answering menu questions, taking and serving food and beverage orders, handling payments, and closing and balancing the cash register. The server also collects used dishes and utensils, cleans customer and adjacent areas, and changes table service between breakfast and dinner needs. Other duties may be assigned. Work takes place in hotel banquet and conference rooms, the restaurant, and kitchen serving and dishwashing areas. Surfaces may be cement, tile, carpet, or wood; cooking areas have anti-slip mats. Most work areas are well-lit and ventilated. The role may involve limited exposure to high or low temperatures near grills, ovens, and walk-in refrigerators or freezers. Shifts vary with facility needs, and both full-time and part-time positions are available. Breaks include two breaks and a half-hour lunch. Overtime may be required.
Requirements
- Speak, read, write, and understand the primary language or languages used in the workplace.
- Basic computer experience.
- Courteous and attentive approach to guests.
- Ability to meet physical demands, including staying on one's feet, climbing stairs, and carrying heavy objects.
- Excellent communication and customer service skills.
- Ability to work as part of a team and follow instructions.
- Knowledge of food and beverages.
Nice To Haves
- Prior work experience as a server or in a similar role is recommended but not required.
- Flexible schedule.
Responsibilities
- Log in at the beginning of the shift and review the day's activities and priorities.
- Ensure coffee makers, creamers, and soda dispensers are full and in good working order.
- Clean and set up serving tables according to company policy and banquet or event needs.
- Clear dirty dishes and utensils, place them in tubs, and use pushcarts to transport used items.
- Seat guests, answer questions about menu items, take orders, and serve guests.
- Help other servers run food and fulfill customer requests.
- Collect and process payments using the cash register.
- Close out and balance the register at the end of the day.
- Keep tables, beverage counters, serving areas, and adjacent customer areas clean and orderly.
- Sweep and mop server areas.
- Change table service between breakfast and dinner needs.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
