F&B Manager
About The Position
The Food and Beverage Manager provides strategic leadership to help achieve the fiduciary and quality goals of the Food and Beverage operations at OKANA Resort and Indoor Water Park. The role ensures effective and efficient operation of the resort’s Food and Beverage functions, improves existing operating practices, and manages in a manner consistent with Benchmark’s mission, operating philosophy, standards, and values. The manager oversees food, beverage, and service quality; cost controls; inventory and product utilization; staffing, training, and employee development; and weekly departmental payroll. The role also coordinates event information with staff, communicates Food and Beverage capabilities to other departments and clients, responds to guest needs, creates menus, and assists across Food and Beverage outlets as needed.
Requirements
- Bachelor’s degree or equivalent experience.
- Previous experience as a Food and Beverage Manager in a luxury hotel and/or full-service resort.
- Knowledge of Micros.
- Ability to make quick decisions in high-stress situations.
- Excellent customer service skills.
- Pleasant and positive personality.
- Well organized.
Responsibilities
- Attend weekly meetings and relay information about upcoming events to supervised staff.
- Provide information about Food and Beverage capabilities and programs to other departments, clients, and potential clients.
- Respond to the needs and requests of guests and potential guests.
- Ensure food, beverage, and service quality standards are implemented and maintained at a level appropriate for a first-class operation.
- Implement effective cost controls for food, beverage, and labor.
- Read, understand, and explain profit and loss statements, labor reports, and cost-reduction measures, including labor.
- Develop workable systems for inventory, receiving, and product utilization.
- Develop productivity standards for Food and Beverage personnel.
- Implement the company-wide system.
- Create appealing, high-quality, marketable cycle menus and special-event menus.
- Create a comfortable atmosphere that encourages committed and loyal employees.
- Oversee hiring and training programs for Food and Beverage personnel.
- Develop management skills in employees.
- Oversee weekly payroll for the department.
- Assist in Food and Beverage outlets in whatever capacity is needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
