Food & Beverage Supervisor
About The Position
The Food and Beverage Supervisor oversees the daily operations of food and beverage outlets and services, including food quality, customer satisfaction, associate schedules, and associate performance in accordance with established restaurant and guest service standards. The role includes supervising and supporting associates, monitoring food and service quality, maintaining safety and sanitation standards, assisting with supply inventories, and helping provide service during busy periods or staffing shortages. The stated potential career path is Food and Beverage Manager, followed by Food and Beverage Director.
Requirements
- At least one year of supervisory experience in a restaurant or banquet setting, together with food service background at the server level.
- Knowledge of bar service and liquor inventory controls.
- Ability to work a variable schedule that may include varied shifts, holidays, and weekends.
- Ability to stand for extended periods; walk, push, lift up to 50 pounds, bend, reach, stoop, kneel, or crouch.
Nice To Haves
- Experience with Micro’s point of sales system is strongly preferred.
Responsibilities
- Interview, select, train, schedule, coach, and support associates, ensuring they meet established brand or hotel standards and HHM core values.
- Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food is consistent, appealing, and prepared to guest specifications.
- Ensure restaurant and other food and beverage services comply with sanitation and safety standards for guests and associates.
- Interact with guests to obtain feedback on the quality of service and food.
- Perform service functions during periods of high volume or staffing shortages.
- Assist with maintaining proper par levels and inventories of food and beverage supplies, including linen, glassware, silverware, china, and condiments.
- Ensure staff comply with State, Federal, and Corporate requirements for serving alcoholic beverages.
- Ensure equipment is in working order, report malfunctions, and follow up on repairs.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
