Food & Beverage Supervisor - Woodman

The Sports Facilities Companies•Janesville, WI

About The Position

The Food & Beverage Supervisor manages all aspects of a Food & Beverage Concession Area at Woodman's Sports & Convention Center. The role is responsible for providing guests with an exceptional food, beverage, and service experience. It involves overseeing food operations for the facility’s restaurant, concessions, and special events; supervising and developing team members; and ensuring food quality, safety, sanitation, and operational standards are maintained. The supervisor also supports catering and event operations, inventory management, customer service, and facility health and safety compliance.

Requirements

  • At least 2 years of food and beverage experience in a leadership role.
  • Good verbal and written communication skills.
  • Strong leadership and mathematical skills.
  • Detail-oriented with outstanding organizational skills.
  • Ability to maintain focus in a high-volume, fast-paced environment.
  • Ability to work under pressure, make decisions, and work well in a group setting.
  • Ability to motivate team members and prioritize.
  • Ability to work irregular shifts, including nights, weekends, and holidays as needed.
  • Ability to lift 50 pounds waist high.
  • Ability to sit or stand for extended periods indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push.
  • Ability to operate a computer.

Nice To Haves

  • Proven success leading in a high-volume concessions or food and beverage environment.
  • Experience and success supervising staff to execute a successful shift.
  • Experience and success in customer service and leadership.
  • Action-oriented personality with a get-it-done attitude and proficiency for efficiency.
  • Food Safety Manager certification preferred.
  • ServSafe certification preferred.

Responsibilities

  • Align with the SFM Statement and Core Values.
  • Manage daily production, preparation, and presentation of food for the facility’s restaurant, concessions, and special events, ensuring products meet venue standards.
  • Assist in training, mentoring, and supervising food and beverage team members.
  • Open, supervise, operate, and close food operation locations throughout the venue.
  • Monitor quality control.
  • Manage weekly and monthly inventory counts and weekly inventory orders.
  • Manage cooler, freezer, and dry storage areas.
  • Maintain food safety and sanitation standards.
  • Communicate kitchen equipment repair needs promptly.
  • Manage health and safety practices to ensure inspection compliance.
  • Record information about inventory and health practices.
  • Manage customer complaints and suggestions.
  • Complete special projects and daily assignments as directed.
  • Manage food and beverage operations in a concession area during events.
  • Manage efficient use of supplies during events.
  • Train, develop, and hold hourly team members accountable.
  • Assist with catering orders, including supplies, food preparation, room setup, service, and breakdown.
  • Perform other duties as assigned by management.
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