Food & Beverage Runner - Regalo

PENN Entertainment • Toledo, OH

5d

About The Position

The Food & Beverage Runner at Regalo supports restaurant service by preparing tables for seating, delivering kitchen orders to guests, monitoring tables, and keeping assigned areas clean and stocked. The role works closely with servers, venue hosts, supervisors, and kitchen staff to maintain an efficient operation and provides guests with helpful, positive, upbeat, and professional service. Team members attend pre-shift meetings, maintain consistent attendance, and declare tips through the time and attendance system at the end of each shift. Work schedules may include nights, weekends, holidays, and overtime as needed.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Knowledge of menu selections.
• Ability to read, write legibly, understand, and speak English.
• Excellent customer service and communication skills.
• Availability to work the required schedule, which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards prescribed by company policy.
• Ability to respond to visual and oral cues.
• Ability to work in constricting areas and tolerate noise and bright lights.
• Ability to work at a fast pace in often crowded and noisy environments.
• Physical mobility, with reasonable accommodations, including ability to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces.

Responsibilities

• Clear tables and reset them for new seating according to venue standards.
• Ensure tables are ready for guests’ arrival in accordance with venue standards.
• Pick up completed orders from the kitchen and deliver them to guests on behalf of servers.
• Monitor tables, anticipate and respond to guest requests, and keep tables clear after meals.
• Restock and clean the assigned station at the end of the shift according to Department of Health standards.
• Interact with guests and coworkers in a helpful, positive, upbeat, and professional manner.
• Attend pre-shift meetings.
• Maintain a regular and consistent attendance record.
• Work as a team member with servers, venue hosts, supervisors, and kitchen staff to maintain a smooth and efficient operation.
• Declare tips through the time and attendance system at the end of each shift.

Benefits

• Wellness programs designed to support team members’ financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.
• Career growth and support for expanding career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED