Marriott Lancaster Hotel - Food & Beverage Manager OEM

Aimbridge Hospitality•Lancaster, PA

About The Position

The Food & Beverage Manager leads food and beverage operations at the Lancaster Marriott at Penn Square, driving exceptional service and memorable guest experiences across the property's dining venues. The role oversees budgeting and revenue strategies, works to exceed department targets, resolves operational issues, and maintains high service standards and established procedures. The manager leads, coaches, and guides food and beverage staff and communicates with guests, employees, and leadership. This is an overtime-eligible manager position, and overtime applies and is calculated accordingly. The property is a full-service hotel in downtown Lancaster with 416 guest rooms, nearly 100,000 square feet of meeting and event space, and venues including Plough, The Exchange rooftop bar, Two Kings, M Club, and an on-site Starbucks.

Requirements

At least 5 years of progressive experience in a hotel or related field.
Supervisory experience is required.
Ability to handle stressful, high-pressure situations while maintaining composure and objectivity.
Compliance with applicable certification requirements, which may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Nice To Haves

A 2-year college degree and 3 or more years of related experience, or a 4-year college degree and at least 1 year of related experience.

Responsibilities

Deliver outstanding service across all food and beverage areas for guests and teammates.
Manage budgeting and revenue strategies to support department performance and exceed targets.
Identify and resolve issues promptly to maintain smooth service and positive guest experiences.
Communicate clearly and listen actively with guests, staff, and leadership.
Use Windows systems, spreadsheets, and word-processing documents for operations and reporting.
Lead, coach, and guide food and beverage staff while maintaining standards and procedures.