Food & Beverage Manager | Full-Time | Owensboro Convention Center

Oak View Group•Owensboro, KY

About The Position

The Food & Beverage Manager oversees food and beverage operations—including banquets, catering, concessions, and special events—across multiple event venues. The role leads the Food & Beverage department to deliver exceptional guest experiences, efficient operations, financial accountability, and compliance with company policies and applicable health and safety regulations. The manager plans and coordinates event services; establishes operating procedures and service standards; works with culinary personnel and other venue departments; and addresses service issues. The position also oversees staffing, employee development, budgets, financial controls, purchasing, inventory, equipment, vendor relationships, and regulatory compliance. The role requires a flexible schedule, including evenings, weekends, holidays, and extended hours as event demands require. The position pays an annual salary of $60,000–$67,000. Full-time benefits include health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off including vacation days, sick days, and 11 holidays. The position will remain open until December 31, 2026.

Requirements

3–5 years of progressive experience in food and beverage operations, preferably in a high-volume restaurant, catering, banquet, concessions, or event venue environment.
Demonstrated supervisory or managerial experience, including employee scheduling, training, and operational oversight.
Strong understanding of food and beverage operations, service standards, and event execution.
Strong leadership and interpersonal skills, including the ability to motivate, develop, and hold employees accountable.
Excellent organizational, problem-solving, and time-management skills, with the ability to manage multiple priorities.
Ability to communicate effectively and professionally with employees, management, clients, vendors, and guests.
Working knowledge of food safety, sanitation standards, and responsible alcohol service requirements.
Experience with point-of-sale systems, cash handling, financial reconciliation, and inventory management.
Proficiency in Microsoft Office or comparable business software.
Ability to perform mathematical calculations related to budgeting, pricing, inventory, sales, and financial reporting.
Ability to work independently, exercise sound judgment, and make operational decisions in a fast-paced environment.
Ability to work a flexible schedule, including evenings, weekends, holidays, and extended hours based on event demands.

Responsibilities

Manage and oversee banquet services, catering, concessions, and special-event food and beverage operations.
Plan, coordinate, and execute food and beverage services for scheduled events.
Establish and maintain operational procedures and service standards that support efficiency, consistency, and guest experience.
Coordinate with culinary personnel on menus, food preparation, service timing, and presentation.
Collaborate with Event Services, Operations, Sales, and other departments to communicate and execute food and beverage requirements.
Resolve operational challenges, guest concerns, and service issues in a timely, professional manner.
Ensure food and beverage equipment, service areas, and storage spaces are maintained, organized, and operational.
Oversee employee recruitment, hiring, onboarding, training, scheduling, performance management, and professional development.
Develop staffing plans based on event requirements, anticipated attendance, service needs, and labor budgets.
Delegate operational responsibilities to the Assistant Food & Beverage Manager and other supervisors while retaining departmental accountability.
Coach employees, conduct performance evaluations, and take corrective action when necessary.
Communicate event schedules, expectations, departmental goals, and company initiatives to employees.
Develop, monitor, and manage operating budgets and financial forecasts with venue management.
Monitor food and beverage costs, labor expenses, and other operating expenditures against budgets.
Oversee cash handling, point-of-sale systems, cash reconciliation, deposits, and financial controls.
Ensure timely and accurate financial reports, sales documentation, inventory records, and other required reporting.
Oversee purchasing, receiving, storage, and inventory management for food, beverages, supplies, and equipment.
Coordinate with vendors and suppliers to maintain product quality, competitive pricing, and timely deliveries.
Ensure inventory counts are accurate and completed according to company procedures.
Maintain controls over alcoholic beverages, including purchasing, storage, distribution, and inventory reconciliation.
Evaluate equipment and supply needs and recommend purchases or improvements.
Review event details, banquet event orders, attendance estimates, and service requirements to ensure staffing, equipment, and products are available.
Participate in event planning meetings and communicate operational requirements to relevant personnel.
Ensure compliance with local, state, and federal health and safety regulations, alcoholic beverage laws, responsible-service requirements, age-verification procedures, and company alcohol policies.
Participate in management meetings, event planning sessions, and other organizational activities as required.
Maintain a flexible work schedule, including evenings, weekends, holidays, and extended hours based on event requirements.
Perform other duties as assigned to support the department and venue operations.