Event Manager | Full-Time | Owensboro Convention Center

Oak View Group•Owensboro, KY

About The Position

The Event Manager serves as the liaison between event clients or show managers and building operations staff and contractors. After an event contract is signed, the manager works directly with the client to coordinate facility needs and ensures building policies and procedures are followed during event preparation and execution. During events, the manager oversees event operations, addresses client needs and building or safety issues, and indirectly supervises building operational staff. This role plans and coordinates event logistics, communicates requirements to building teams, manages event budgets and financial settlements, and oversees production, setup, staffing, and contracted services. The Event Manager monitors setups for contractual compliance and safety, ensures required insurance certificates, licenses, and permits are obtained, coordinates catering and cleaning, and represents the facility to clients and patrons. The position may also serve as facility manager on duty. The role pays an annual salary of $44,000–$48,000. The position is based at the Owensboro Convention Center. It requires a flexible schedule that may include long or irregular hours, early mornings, evenings, weekends, holidays, and consecutive workdays. The position will remain open until December 31, 2026.

Requirements

Bachelor’s degree from an accredited four-year college or university, with major coursework in event management, facility management, sports management, hospitality management, business administration, or a related field.
Ability and willingness to work a flexible schedule, including long and irregular hours that may include early mornings, evenings, weekends, holidays, and an extended number of consecutive days.
Management experience and the ability to select, train, motivate, and manage staff.
Exemplary customer service skills and ability to handle multiple tasks and priorities simultaneously.
Ability to work independently and as part of a team.
Professional presentation, appearance, and work ethic.
Strong written and oral communication skills.

Nice To Haves

Three to five years of increasingly responsible event management experience in a public assembly facility, convention center, arena, hotel, or similar facility.
Knowledge of event operations, including crowd management and control techniques, fire and public safety regulations, food service practices, A/V equipment, and relevant federal, state, and local regulations.
Knowledge of Microsoft Office programs.
Experience with event management software and layouts.

Responsibilities

Plan, coordinate, and facilitate logistics for assigned events, serving as the building liaison for involved parties and departments.
Communicate event requirements and changes to building staff by preparing and distributing event resumes, diagrams, staffing and setup requirements, instructions, and supporting documentation using industry-specific software.
Develop and manage event budgets, prepare pre-event financial estimates for clients, and coordinate post-event financial settlements.
Troubleshoot event preparation and execution, including decisions concerning policies, procedures, billing, and staffing.
Monitor in-house setups to ensure the facility, equipment, physical setup, and labor meet contractual requirements and applicable safety, health, and fire-code standards.
Ensure required event insurance certificates, licenses, and permits are obtained in a timely manner.
Manage production, setup, staffing, and event-related contracted services for assigned events.
Ensure the facility is cleaned before, during, and after events.
Coordinate catering needs with the Food & Beverage Department.
Represent the facility at assigned events, enforce facility policies and procedures, and resolve public and event-related complaints professionally.
Analyze challenges, identify alternatives, assess consequences, and implement recommendations in support of organizational objectives.
Attend scheduled weekly building meetings and communicate problems and proposed solutions to the executive team.
Establish and maintain effective working relationships with clients, coworkers, part-time staff, contractors, patrons, and municipal officials.
Act as facility manager on duty as required.
Perform duties with a customer-service focus through teamwork and dedication to OVG’s principles.
Perform other duties and responsibilities as assigned.