Food & Beverage Supervisor - Woodman's Sports & Convention Center

The Sports Facilities Companies•Janesville, WI

About The Position

The Food & Beverage Supervisor manages all aspects of a Food & Beverage Concession Area at Woodman's Sports & Convention Center, delivering an exceptional food, beverage, and service experience for guests. The role oversees food production, preparation and presentation for the facility's restaurant, concessions, and special events; supports and supervises food and beverage team members; and manages operations, inventory, food safety, sanitation, customer feedback, and event concessions. The position is part-time and non-exempt, and reports to the Food & Beverage Manager.

Requirements

At least 2 years of food and beverage experience in a leadership role.
Good verbal and written communication skills.
Strong leadership and mathematical skills.
Detail-oriented with outstanding organizational skills.
Ability to maintain focus in a high-volume, fast-paced environment.
Ability to work under pressure, make decisions, and work well in a group setting.
Ability to motivate team members and prioritize.
Ability to work irregular shifts, including nights, weekends, and holidays as needed.
Ability to lift 50 pounds waist high.
Ability to sit or stand for extended periods indoors or outdoors, and to squat, stoop, bend, carry, lift, pull, and push.
Ability to operate a computer.

Nice To Haves

Food Safety Manager certification preferred.
ServSafe certification preferred.
Proven leadership success in a high-volume concessions or food and beverage environment.
Experience and success supervising staff to execute a successful shift.
Experience and success in customer service and leadership.
Action-oriented, get-it-done attitude and proficiency for efficiency.

Responsibilities

Align with the SFM Statement and Core Values.
Manage daily production, preparation, and presentation of food for the facility's restaurant, concessions, and special events, ensuring consistent quality and venue standards.
Assist in training, mentoring, and supervising food and beverage team members.
Open, supervise, operate, and close food operation locations throughout the venue.
Monitor quality control.
Manage weekly and monthly inventory counts and weekly inventory orders.
Manage cooler, freezer, and dry storage areas.
Maintain high levels of food safety and sanitation.
Communicate kitchen equipment repair needs in a timely manner.
Manage health and safety practices to ensure inspection compliance and an A score.
Record information about inventory and health practices.
Manage customer complaints and suggestions.
Complete special projects and daily assignments as directed.
Manage food and beverage operations in a Concession Area during events.
Manage the efficient use of supplies during events.
Train and develop hourly team members and hold them accountable.
Assist with catering orders, including supplies, food preparation, room setup, service, and breakdown.
Perform other duties as assigned by management.