Food & Beverage Internship 2027

Wilderness Resort•Wisconsin Dells, WI

About The Position

Wilderness Resort’s Summer Internship Program offers students an opportunity to develop professionally, gain hands-on experience, and better understand hospitality career paths. Food & Beverage interns work across the resort’s food and beverage locations and learn operational and department-management skills. Each intern is assigned a mentor from the management team and meets regularly with that mentor to discuss accomplishments, areas for improvement, and future goals. The resort describes itself as family-owned and emphasizes guest satisfaction, hospitality, and a safe, memorable experience for guests and employees.

Requirements

  • The program is intended for students seeking professional development and hands-on experience in hospitality.

Responsibilities

  • Learn the operations of quick-service locations, restaurants, cabanas, and coffee locations.
  • Gain experience cashiering, bartending, serving, bussing, hosting, dishwashing, expo, and delivery.
  • Learn to use Micros for room charges and credit card transactions.
  • Learn how to handle guest complaints, voids, and compensation.
  • Learn opening and closing procedures for each location.
  • Learn to use Jolt and understand its purposes.
  • Learn scheduling, budgeting, invoice coding, ordering, and inventory.
  • Learn how to prepare disciplinary action reports and log employee incidents.
  • Meet regularly with an assigned management mentor to review accomplishments, discuss development areas, and set future goals.
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