Food & Beverage Coordinator

Hollander Hospitality•Portland, OR

1d•Onsite

About The Position

The Crowne Plaza Portland-Downtown is seeking a Food and Beverage Coordinator to support the Food and Beverage (F&B) Department in ensuring smooth daily operations, excellent guest experiences, and effective coordination between front-of-house and back-of-house teams. This role involves administrative duties, scheduling, vendor communication, inventory support, event coordination, and quality control assistance. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We are looking for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support to our team members, coupled with their dedication, innovative spirit, and raw talent.

Requirements

Knowledge of principles of providing customer service, including needs assessment, meeting quality standards, and evaluation of customer satisfaction.
Proficiency in Microsoft Outlook, Word, and Excel.
Experience with POS and inventory systems preferred.
Ability to effectively organize, plan, and prioritize work assignments in accordance with department goals and objectives to meet productivity standards and deadlines.
Strong organizational skills and ability to follow through on tasks with limited direct supervision.
Accurately prepare and maintain records, files, and reports.
Possess strong listening, verbal, and written communications skills to effectively and professionally communicate with guests, coworkers, and the public.
Multitask in a fast-paced environment, sometimes under pressure, while remaining professional, flexible, and efficient.
Adapt to constantly changing situations and personalities, ensuring quality service to all guests by maintaining a friendly, professional and courteous demeanor always.
Monitor and assess the performance of yourself and others to make improvements or take corrective action to meet quality standard for service and cleanliness.
Establish and maintain interpersonal relationships, develop constructive and cooperative working relationships with others, and maintain them over time.
Represent Hollander Hospitality with a positive attitude, professional demeanor, and commitment to delivering outstanding guest service.
Work flexible hours, including evenings, weekends, and holidays.
Meet attendance requirements and deadlines with dependability and consistency.
Consistently support the cultural expectations of the Company.
High School Diploma or equivalent required.
Valid Food Handler Permit required.
Valid Alcohol Server Permit required.

Nice To Haves

Degree or diploma in Hospitality Management or related field preferred.
Previous Food and Beverage or related experience preferred.
One year’s experience in a customer service supervisory position preferred.

Responsibilities

Supports the Food and Beverage (F&B) Department in ensuring smooth daily operations, excellent guest experiences, and effective coordination between front-of-house and back-of-house teams.
Involves administrative duties, scheduling, vendor communication, inventory support, event coordination, and quality control assistance.