Adventureland Park 2027 - Food & Beverage Cook

Splish Splash Water Park • Altoona, IA

6d • Onsite

About The Position

The Food & Beverage Cook prepares food over hot equipment and maintains kitchen organization and cleanliness according to management specifications. The role focuses on preparing food promptly and ensuring product quality to contribute to a positive guest experience. The position is based in one or more food stall or restaurant locations throughout the theme park and waterpark, with exposure to indoor and outdoor environments and variable weather conditions. It involves frequent repetitive motion, high noise levels, and heavily populated environments.

The cook may also greet customers, answer questions, manage transactions, and provide customer service. The role requires following food preparation, safety, labor, uniform, and company procedures; keeping workstations and equipment clean and organized; and working with team members or independently as needed.

Requirements

• Must be at least 16 years of age to comply with Iowa Child Labor Laws.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must have reliable transportation to and from scheduled shifts.
• Ability to comply with uniform policies.
• Safety-oriented mindset and understanding of the importance of complying with state and local food preparation and serving regulations.
• Exceptional customer service skills, with the ability to resolve questions, problems, issues, and concerns positively and professionally.
• Ability to follow directions, multitask, and work as part of a team as well as independently.
• Ability to use kitchen equipment and accessories safely and effectively.
• Ability to keep kitchen areas neat and organized.
• Ability to use step stools as needed.
• Ability to safely use knives and other food preparation equipment as needed.
• Ability to stand, walk, and remain on feet for most of the workday.
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above the shoulders.
• Ability to withstand heat and humidity from food preparation equipment.
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more.
• Ability to read, write, and speak fluent English.

Nice To Haves

• At least one year of previous culinary work experience at a food service establishment or restaurant; preferred but not required.
• Spanish or other bilingual language skills.

Responsibilities

• Greet customers, assist with questions, and manage accurate transactions to provide an engaging customer experience.
• Perform opening and closing procedures for the assigned Food & Beverage location as directed by team leads and shift supervisors.
• Set up and break down the workstation.
• Follow applicable labor regulations and guidelines, including scheduled start and end times, break schedules, and consecutive days worked.
• Prepare food using fryers, grills, and other professional kitchen equipment while following proper procedures and safety guidelines.
• Prepare food according to menu specifications, portion sizes, and proper cooking temperatures.
• Follow food product specifications and procedures during preparation.
• Clean kitchen equipment, including refrigeration, fryers, griddles, ovens, outdoor grills, food warmers, and soda fountains.
• Store and rotate stock and food items within assigned work locations.
• Maintain a safe work environment according to company and external inspection standards.
• Replenish condiments, beverages, and food supplies while maintaining a clean work area.
• Follow company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
• Monitor product quality and communicate shrinkage or waste to the lead and/or supervisor.
• Provide excellent customer service and respond to and resolve guest questions and concerns quickly and politely.
• Conduct transactions while following handling procedures, including credit and refund transactions and loss prevention.
• Follow personal protective equipment guidelines when working around food preparation equipment.
• Complete other duties assigned by leadership.

Benefits

• Flexible schedule.
• Ability to cross-train and learn unique skills across various departments.
• Free admission to Adventureland Theme Park and select parks on days off.
• Invitations to exclusive company-sponsored host events throughout the season.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed