Adventureland Park 2027 - Food & Beverage Attendant (14/15)

Splish Splash Water Park • Altoona, IA

1d • Onsite

About The Position

The Food & Beverage Attendant works in one or more food and beverage locations throughout Adventureland Park and the waterpark, helping provide a positive guest experience. The role offers opportunities to develop customer service, food preparation, decision-making, and problem-solving skills. Attendants greet and assist guests, prepare food, handle point-of-sale transactions, replenish supplies, maintain clean and safe work areas, and support other park areas when needed. No education or previous work experience is required; applicants must be at least 14 years old.

Requirements

• Must be at least 14 years of age to comply with Iowa Child Labor Laws.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must have reliable transportation to and from scheduled shifts.
• Ability to comply with all uniform policies.
• Safety-oriented mindset and understanding of the importance of complying with state and local food preparation and serving regulations.
• Exceptional customer service skills, including the ability to resolve questions, problems, issues, and concerns positively and professionally.
• Ability to engage positively with guests to promote sales and customer satisfaction.
• Ability to follow directions, multitask, and work as part of a team and independently.
• Ability to read, write, and speak fluent English.
• Ability to stand, walk, and remain on feet for most of the workday.
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders.
• Ability to withstand heat and humidity from food preparation equipment.
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more.

Nice To Haves

• Spanish or other bilingual language skills.

Responsibilities

• Greet guests in a fun and inviting manner.
• Communicate with coworkers and guests to provide exceptional customer service.
• Answer guests’ questions quickly and politely.
• Prepare food according to proper procedures and safety guidelines.
• Conduct point-of-sale transactions, including credit and refund transactions, while following required procedures.
• Follow PCI and park guidelines for financial transactions.
• Replenish condiments, beverages, and food supplies while maintaining a clean work area.
• Follow company and industry best practices, policies, and procedures to help maintain a safe environment for colleagues and guests.
• Monitor product quality and communicate shrinkage or waste to the lead and/or supervisor.
• Assist in other areas of the park as needed to ensure guest satisfaction.
• Perform other duties assigned by leadership.

Benefits

• Flexible schedule.
• Ability to cross-train and learn skills across various departments.
• Free admission to Adventureland and select parks on days off.
• Invitations to exclusive company-sponsored host events throughout the season.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed