Food & Beverage Associate

Round One Entertainment • Exton, PA

4d • Onsite

About The Position

The Food & Beverage Associate provides exceptional customer service while supporting the operation of the Food and Beverage Department in a bowling center and arcade environment. Applicants must have a high school diploma or GED and be available to work varied shifts, especially nights and weekends. Employees who handle alcohol must be at least 21 years old.

The role includes operating point-of-sale registers, preparing food and beverages, maintaining food court and kitchen areas, managing inventory, and completing opening and closing procedures. Associates also respond politely to customer requests and may occasionally assist with bowling lanes, facility equipment, karaoke, billiards, darts, ping pong, and arcade cards and credits.

The workplace is typically loud, with high levels of noise, dust, and activity. The job involves frequent mobility, standing and walking for extended periods during busy times, and lifting or moving up to 100 pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Duties and requirements are not exhaustive and may change at the company’s discretion.

Requirements

• High school diploma or GED.
• One to two years of experience in a hospitality or retail environment.
• Open availability, especially on nights and weekends.
• Must be at least 21 years old to handle alcohol.
• Ability to bend, stretch, twist, and climb, and to maintain a high level of mobility and flexibility in small spaces.
• Ability to stand and walk for extended periods without breaks during busy times.
• Ability to use hands and fingers to handle, feel, and reach with hands and arms.
• Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

• Experience in a bowling establishment is preferred but not required.

Responsibilities

• Operate point-of-sale registers for food and drinks, including the bar register when directed.
• Prepare food and beverage items according to company policies and standards.
• Reset and bus the food court seating area.
• Wash and dry dishes, glasses, and cooking or food-preparation utensils.
• Conduct opening and closing procedures, including opening and closing cash tills and cleaning the kitchen.
• Manage food and beverage inventory according to store policies and procedures.
• Maintain proper refrigerator and freezer temperatures.
• Manage inventory of plates, cups, and other utensils according to store policies and procedures.
• Conduct restroom checks and cleaning, including laundering rags.
• Respond to customer requests promptly, politely, and with a friendly demeanor.
• Occasionally use the POS system to collect payments and allocate bowling lanes.
• Occasionally use the POS system to collect payments and lend out facility equipment for karaoke, billiards, darts, and ping pong.
• Occasionally use the POS system to collect payments and issue arcade cards and credits.
• Perform other duties and responsibilities assigned by Store Management.
• Conduct alcohol and age-restriction control according to company policies.
• Conduct lost-and-found procedures according to company policies.
• Seek improvements and more efficient or less expensive ways to perform department work processes.
• Comply with and maintain the confidentiality of company policies and procedures.
• Maintain a clean and safe working area.

Benefits

• One hour per week to play non-prize arcade games.
• 90 minutes of bowling per week, including shoes.
• One hour of karaoke or billiards per week.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED