Food and Beverage Associate

Round One Entertainment•Seattle, WA
•Onsite

About The Position

The Food and Beverage Associate provides customer service while supporting the Food and Beverage Department in a bowling center and arcade. The role includes preparing and serving food and beverages, operating point-of-sale systems, maintaining food, equipment, and dining-area cleanliness, and assisting customers with other facility activities when needed. Applicants must have a high school diploma or GED. Staff who handle alcohol must be at least 21. Open availability, particularly for night shifts and weekends, is preferred.

Requirements

  • High school diploma or GED.
  • One to two years of experience in a hospitality or retail environment.
  • Employees who handle alcohol must be at least 21 years old.
  • Ability to bend, stretch, twist, and climb, and maintain a high level of mobility and flexibility in small spaces.
  • Ability to stand and walk for extended periods without breaks during busy times.
  • Ability to use hands and fingers to handle, feel, and reach with hands and arms.
  • Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

  • Bartending experience is preferred but not required.
  • Experience in a bowling establishment is preferred but not required.
  • Open availability, especially for night shifts and weekends, is preferred.

Responsibilities

  • Operate POS registers for food and drinks, including the bar register when directed.
  • Prepare food and beverage items according to company policies and standards.
  • Reset and bus the food court seating area.
  • Wash and dry dishes, glasses, and cooking or food-preparation utensils.
  • Perform opening and closing procedures, including opening and closing cash tills and kitchen cleaning.
  • Manage food and beverage inventory according to store policies and procedures.
  • Maintain proper temperatures for refrigerators and freezers.
  • Manage plates, cups, and other utensil inventory according to store policies and procedures.
  • Conduct restroom checks and cleaning, including laundering rags.
  • Respond to customer requests responsively and politely with a friendly demeanor.
  • Occasionally use the POS system to collect payments and allocate bowling lanes.
  • Occasionally use the POS system to collect payments and lend out facility equipment for karaoke, billiards, darts, and ping pong.
  • Occasionally use the POS system to collect payments and issue cards and credits for the arcade.
  • Perform other duties and responsibilities assigned by Store Management.
  • Conduct alcohol and age-restriction control according to company policies.
  • Conduct lost-and-found procedures according to company policies.
  • Seek improvements and more efficient or less expensive approaches to department work processes.
  • Maintain the confidentiality of company policies and procedures.
  • Maintain a clean and safe working area.

Benefits

  • One hour per week to play non-prize arcade games.
  • 90 minutes of bowling per week, shoes included.
  • One hour of karaoke or billiards per week.
  • 50% discount on food items per working shift.
  • One complimentary beverage per working shift.
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