Food and Beverage Associate

Round One Entertainment • Tucson, AZ

3d

About The Position

The Food and Beverage Associate provides exceptional customer service while supporting the Food and Beverage Department in a bowling center and arcade. The role includes preparing and serving food and beverages, operating point-of-sale registers, maintaining food service areas and inventory, and completing opening and closing procedures. Associates may also help customers with bowling, karaoke, billiards, darts, ping pong, and arcade transactions. Staff who handle alcohol must be at least 21 years old.

Requirements

• High school diploma or GED.
• One to two years of experience in a hospitality or retail environment.
• Must be at least 21 years old to handle alcohol.

Nice To Haves

• Bartending experience.
• Experience in a bowling establishment.
• Open availability, especially for night shifts and weekends.

Responsibilities

• Operate the POS register for food and drinks, including the bar register when directed.
• Prepare food and beverage items according to company policies and standards.
• Reset and bus the food court seating area.
• Wash and dry dishes, glasses, and food preparation utensils.
• Conduct opening and closing procedures, including opening and closing cash tills and cleaning the kitchen.
• Manage food and beverage inventory according to store policies and procedures.
• Maintain proper temperatures for refrigerators and freezers.
• Manage plates, cups, and other utensil inventory according to store policies and procedures.
• Conduct restroom checks and cleaning, including laundering rags.
• Respond to customer requests promptly, politely, and with a friendly demeanor.
• Occasionally use the POS system to collect payments and allocate bowling lanes.
• Occasionally use the POS system to collect payments and lend out facility equipment, including karaoke, billiards, darts, and ping pong equipment.
• Occasionally use the POS system to collect payments and issue cards and credits for the arcade.
• Conduct alcohol and age-restriction controls according to company policies.
• Conduct lost-and-found procedures according to company policies.
• Seek improvements that make departmental processes more efficient or less expensive.
• Maintain the confidentiality of company policies and procedures.
• Maintain a clean and safe working area.
• Perform other duties and responsibilities assigned by Store Management.

Benefits

• One hour per week to play non-prize arcade games.
• 90 minutes of bowling per week, including shoes.
• One hour per week of karaoke or billiards.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED