Food and Beverage Associate

Round One Entertainment • Chandler, AZ

1d

About The Position

The Food and Beverage Associate provides customer service and supports food and beverage operations in a bowling center and arcade. The role includes operating point-of-sale systems, preparing food and beverages, maintaining food service areas and supplies, completing opening and closing procedures, and responding politely to customer requests. Associates may also assist with bowling, karaoke, billiards, darts, ping pong, and arcade transactions. A high school diploma or GED is required to apply, and staff who handle alcohol must be at least 21 years old. The work environment is typically loud and includes high levels of noise, dust, and activity. The position involves frequent movement and standing or walking for extended periods during busy times, as well as lifting or moving up to 100 pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

• High school diploma or GED.
• One to two years of experience in a hospitality or retail environment.
• Staff who handle alcohol must be at least 21 years old.
• Regularly bend, stretch, twist, climb, and move with a high level of mobility and flexibility in small spaces.
• Stand and walk for extended periods without breaks during busy times.
• Use hands and fingers to handle, feel, and reach with hands and arms.
• Lift and/or move up to 100 pounds with assistance.

Nice To Haves

• Open availability, especially for night shifts and weekends.
• Experience in a bowling establishment.
• Bartending experience.

Responsibilities

• Operate the POS register for food and drinks, including the bar register when directed.
• Prepare food and beverage items according to company policies and standards.
• Reset and bus the food court seating area.
• Wash and dry dishes, glasses, and other cooking and food-preparation utensils.
• Conduct opening and closing procedures, including opening and closing cash tills and cleaning the kitchen.
• Manage food and beverage inventory according to store policies and procedures.
• Maintain proper temperatures for refrigerators and freezers.
• Manage plates, cups, and other utensil inventory according to store policies and procedures.
• Conduct restroom checks and cleaning, including laundering rags.
• Respond to customer requests promptly, politely, and with a friendly demeanor.
• Occasionally use the POS system to collect payments and allocate bowling lanes.
• Occasionally use the POS system to collect payments and lend out facility equipment for karaoke, billiards, darts, and ping pong.
• Occasionally use the POS system to collect payments and issue arcade cards and credits.
• Perform other duties and responsibilities assigned by Store Management.
• Conduct alcohol and age-restriction controls according to company policies.
• Conduct lost-and-found procedures according to company policies.
• Seek ways to improve department processes and make them more efficient or less expensive.
• Maintain the confidentiality of company policies and procedures.
• Maintain a clean and safe working area.

Benefits

• One hour per week to play non-prize arcade games.
• 90 minutes of bowling per week, including shoes.
• One hour of karaoke or billiards per week.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED