Food and Beverage Associate

Round One Entertainment • Puyallup, WA

9d • Onsite

About The Position

The Food and Beverage Associate provides exceptional customer service while supporting the Food and Beverage Department’s operations in a bowling center and arcade. The role includes preparing and serving food and beverages, operating point-of-sale registers, maintaining inventory and equipment, cleaning work and guest areas, and helping customers with bowling, arcade, karaoke, billiards, darts, and ping pong services. Applicants must have a high school diploma or GED. Staff who handle alcohol must be at least 21 years old. Open availability, especially for night shifts and weekends, is preferred.

The employee works in a busy bowling center and arcade, where noise, dust, and activity are expected and noise levels are usually loud. Duties require frequent mobility and working in small spaces, standing and walking for extended periods during busy times, and lifting or moving up to 100 pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The listed duties are not exhaustive and may change at the company’s discretion.

Requirements

• High school diploma or GED.
• One to two years of experience in a hospitality or retail environment.
• Employees who handle alcohol must be at least 21 years old.
• Ability to bend, stretch, twist, climb, and maintain a high level of mobility and flexibility in small spaces.
• Ability to stand and walk for extended periods without breaks during busy times.
• Ability to use hands and fingers to handle, feel, and reach with hands and arms.
• Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

• Experience in a bowling establishment.
• Bartending experience.
• Open availability, especially for night shifts and weekends.

Responsibilities

• Operate the POS register for food and drinks, including the bar register when directed.
• Prepare food and beverage items according to company policies and standards.
• Reset and bus the food court seating area.
• Wash and dry dishes, glasses, and cooking or food-preparation utensils.
• Complete opening and closing procedures, including opening and closing cash tills and kitchen cleaning.
• Manage food and beverage inventory according to store policies and procedures.
• Maintain proper temperatures for refrigerators and freezers.
• Manage plates, cups, and other utensil inventory according to store policies and procedures.
• Conduct restroom checks and cleaning, including laundering rags.
• Respond to customer requests promptly and politely with a friendly demeanor.
• Occasionally use the POS system to collect payments and allocate bowling lanes.
• Occasionally use the POS system to collect payments and lend facility equipment, including karaoke, billiards, darts, and ping pong equipment.
• Occasionally use the POS system to collect payments and issue cards and credits for the arcade.
• Perform other duties and responsibilities assigned by Store Management.
• Conduct alcohol and age-restriction controls according to company policies.
• Conduct lost-and-found procedures according to company policies.
• Seek improvements and more efficient or less expensive ways to carry out departmental work processes.
• Maintain the confidentiality of company policies and procedures.
• Maintain a clean and safe working area.

Benefits

• One hour per week to play non-prize arcade games.
• 90 minutes of bowling per week, shoes included.
• One hour per week of karaoke or billiards.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED