Food and Beverage Associate
About The Position
The Food and Beverage Associate provides exceptional customer service while supporting the operation of the Food and Beverage Department in a bowling center and arcade. The role includes preparing and serving food and beverages, operating point-of-sale systems, maintaining inventory and cleanliness, and assisting customers with facility activities and equipment. A high school diploma or GED is required. Employees who handle alcohol must be at least 21 years old. The work environment is typically loud, with high levels of noise, dust, and activity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Requirements
- High school diploma or GED.
- One to two years of experience in a hospitality or retail environment.
- Employees who handle alcohol must be at least 21 years old.
- Ability to bend, stretch, twist, climb, and maintain mobility and flexibility in small spaces.
- Ability to stand and walk for extended periods without breaks during busy times.
- Ability to use hands and fingers to handle, feel, and reach with hands and arms.
- Ability to lift and/or move up to 100 pounds with assistance.
Nice To Haves
- Bartending experience is preferred but not required.
- Experience in a bowling establishment is preferred but not required.
- Open availability, especially for night shifts and weekends, is preferred.
Responsibilities
- Operate the POS register for food and drinks, including the bar register when directed.
- Prepare food and beverage items according to company policies and standards.
- Reset and bus the food court seating area.
- Wash and dry dishes, glasses, and cooking or food-preparation utensils.
- Conduct opening and closing procedures, including opening and closing cash tills and cleaning the kitchen.
- Manage food and beverage inventory according to store policies and procedures.
- Maintain proper temperatures for refrigerators and freezers.
- Manage plates, cups, and other utensil inventory according to store policies and procedures.
- Conduct restroom checks and cleaning, including laundering rags.
- Respond politely and promptly to customer requests with a friendly demeanor.
- Occasionally operate the POS system to collect payments and allocate bowling lanes.
- Occasionally operate the POS system to collect payments and lend facility equipment, including karaoke, billiards, darts, and ping pong equipment.
- Occasionally operate the POS system to collect payments and issue cards and credits for the arcade.
- Perform other duties and responsibilities assigned by Store Management.
- Conduct alcohol and age-restriction controls according to company policies.
- Handle lost-and-found procedures according to company policies.
- Seek improvements and more efficient or less expensive ways to perform department work processes.
- Maintain the confidentiality of company policies and procedures.
- Maintain a clean and safe working area.
Benefits
- One hour per week to play non-prize arcade games.
- 90 minutes of bowling per week, including shoes.
- One hour of karaoke or billiards per week.
- 50% discount on food items per working shift.
- One complimentary beverage per working shift.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
