Food and Beverage Associate

Round One Entertainment • North Riverside, IL

2d

About The Position

The Food and Beverage Associate provides exceptional customer service while supporting the operation of the Food and Beverage Department in a bowling center and arcade. The role includes preparing and serving food and beverages, operating point-of-sale registers, maintaining department inventory and cleanliness, and completing opening and closing procedures. Associates may also assist customers with bowling lanes, facility equipment, and arcade cards or credits. A high school diploma or GED is required. Staff who handle alcohol must be at least 21 years old.

Requirements

• High school diploma or GED.
• One to two years of experience in a hospitality or retail environment.
• Must be at least 21 years old to handle alcohol.
• Ability to bend, stretch, twist, climb, and maintain a high level of mobility and flexibility in small spaces.
• Ability to stand and walk for extended periods without breaks during busy times.
• Ability to use hands and fingers to handle, feel, and reach with hands and arms.
• Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

• Open availability, especially for night shifts and weekends.
• Experience in a bowling establishment.
• Bartending experience.

Responsibilities

• Operate the POS register for food and drinks, including the bar register when directed.
• Prepare food and beverage items according to company policies and standards.
• Reset and bus the food court seating area.
• Wash and dry dishes, glasses, and other cooking and food-preparation utensils.
• Conduct opening and closing procedures, including opening and closing cash tills and cleaning the kitchen.
• Manage food and beverage inventory according to store policies and procedures.
• Maintain proper refrigerator and freezer temperatures.
• Manage plates, cups, and other utensil inventory according to store policies and procedures.
• Conduct restroom checks and cleaning, including laundry of rags.
• Respond to customer requests promptly, politely, and with a friendly demeanor.
• Occasionally use the POS system to collect payments and allocate bowling lanes.
• Occasionally use the POS system to collect payments and lend out facility equipment, including karaoke, billiards, darts, and ping pong equipment.
• Occasionally use the POS system to collect payments and issue arcade cards and credits.
• Conduct alcohol and age-restriction control according to company policies.
• Conduct lost-and-found procedures according to company policies.
• Seek improvements to department work processes, including more efficient or less expensive methods.
• Maintain the confidentiality of company policies and procedures.
• Maintain a clean and safe working area.
• Perform other duties and responsibilities assigned by Store Management.

Benefits

• One hour per week to play non-prize arcade games.
• 90 minutes of bowling per week, including shoes.
• One hour of karaoke or billiards per week.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED