Food and Beverage Associate

Round One Entertainment • Oklahoma City, OK

7d • Onsite

About The Position

The Food and Beverage Associate provides exceptional customer service while supporting the operation of the Food and Beverage Department in a bowling center and arcade. The position includes preparing and serving food and beverages, operating point-of-sale systems, maintaining inventory and cleanliness, and assisting customers with other facility activities as needed. A high school diploma or GED is required. Staff who handle alcohol must be at least 21 years old. Open availability, especially for night shifts and weekends, is preferred.

The work environment is a bowling center and arcade, where noise, dust, and activity are expected; noise is usually loud. The role involves frequent mobility and physical activity, including standing and walking for extended periods during busy times, bending, stretching, twisting, climbing, reaching, and handling items. Lifting or moving up to 100 pounds with assistance is required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

• High school diploma or GED.
• One to two years of experience in a hospitality or retail environment.
• Staff who handle alcohol must be at least 21 years old.
• Ability to stand and walk for extended periods without breaks during busy times.
• Ability to bend, stretch, twist, climb, and maintain a high level of mobility and flexibility in small spaces.
• Ability to use hands and fingers to handle, feel, and reach with hands and arms.
• Ability to lift or move up to 100 pounds with assistance.

Nice To Haves

• Experience in a bowling establishment.
• Bartending experience.
• Open availability, especially for night shifts and weekends.

Responsibilities

• Operate POS registers for food and drinks, including the bar register when directed.
• Prepare food and beverage items according to company policies and standards.
• Reset and bus the food court seating area.
• Wash and dry dishes, glasses, and other cooking or food-preparation utensils.
• Conduct opening and closing procedures, including opening and closing cash tills and kitchen cleaning.
• Manage food and beverage inventory according to store policies and procedures.
• Maintain proper temperatures for refrigerators and freezers.
• Manage plates, cups, and other utensil inventory according to store policies and procedures.
• Conduct restroom checks and cleaning, including laundering rags.
• Respond to customer requests promptly and politely with a friendly demeanor.
• Occasionally operate the POS system to collect payments and allocate bowling lanes.
• Occasionally operate the POS system to collect payments and lend out facility equipment for karaoke, billiards, darts, and ping pong.
• Occasionally operate the POS system to collect payments and issue arcade cards and credits.
• Perform other duties and responsibilities assigned by Store Management.
• Conduct alcohol and age-restriction controls according to company policies.
• Conduct lost-and-found procedures according to company policies.
• Seek improvements and more efficient or less expensive ways to perform department work processes.
• Maintain the confidentiality of company policies and procedures.
• Maintain a clean and safe working area.

Benefits

• One hour per week to play non-prize arcade games.
• 90 minutes of bowling per week, shoes included.
• One hour of karaoke or billiards per week.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED