Food Attendant - Timbers

Four Winds Casinos•New Buffalo Township, MI

10d

About The Position

The Food Attendant provides dining service to guests in an efficient, courteous, and professional manner while maintaining a high standard of guest service. The role serves food and beverages, takes and fulfills orders, handles payments according to cash-control procedures, and uses a point-of-sale system. It also includes clearing and resetting tables, keeping dining and side-station areas clean and stocked, answering guest questions or referring them to management, monitoring alcohol consumption, and maintaining a professional appearance. The Food Attendant is expected to help create a fun atmosphere for casino guests and promote respect, dignity, and integrity among employees. A Level 4 Gaming License is required. High school or GED is preferred.

Requirements

Strong interpersonal and communication skills.
Level 4 Gaming License.
Ability to read, analyze, and interpret documents such as policy and procedure manuals and maintenance instructions.
Ability to respond to common inquiries from employees or guests.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to apply common-sense reasoning to a variety of situations.
Ability to perform the essential duties satisfactorily, with reasonable accommodations as applicable.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Deliver prompt, efficient, and courteous food and beverage service to venue guests in accordance with venue standards.
Take and fill food and drink orders and help maintain guests’ dining areas in a clean and neat manner.
Receive guest payments promptly and courteously.
Follow established cash-control policies and procedures.
Use the point-of-sale system, quote accurate prices, give correct change, and account for cash, charge, and complimentary sales according to established procedures.
Clear and reset tables for new seating, ensuring they meet venue standards.
Keep side stations clean and stock dishes, silverware, paper supplies, and other required items.
Answer guest questions and refer questions to appropriate management personnel when necessary.
Monitor guest alcohol consumption and respond accordingly.
Maintain professional grooming and appearance.
Keep sight lines neat and organized.
Sweep or mop as necessary.
Serve ice water as necessary.
Help create an atmosphere of fun for casino guests.
Encourage mutual respect, dignity, and integrity among employees by setting positive examples.