Food Attendant - Timbers

Four Winds Casinos Career Site•New Buffalo, MI

About The Position

The Food Attendant provides dining service to venue guests in an efficient, courteous, and professional manner while maintaining a high standard of guest service. The role includes serving food and beverages, handling orders and payments, maintaining dining areas and side stations, and responding to guest questions. The attendant monitors guest alcohol consumption and maintains a professional appearance and an organized work area. The position also supports a fun atmosphere for casino guests and promotes mutual respect, dignity, and integrity among employees.

Requirements

Strong interpersonal and communication skills.
Ability to read, analyze, and interpret documents such as policy and procedure manuals and maintenance instructions.
Ability to respond to common inquiries from employees or guests.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to apply common-sense reasoning to a variety of situations.
Must obtain a Level 4 Gaming License.
Must be able to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to regularly use hands to finger, handle, or feel objects; reach with hands and arms; and talk or hear.
Ability to frequently stand and walk.
Ability to regularly lift or move up to 25 pounds, frequently lift or move up to 50 pounds, and occasionally lift or move more than 75 pounds.
Visual abilities including close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Deliver prompt, efficient, and courteous food and beverage service to venue guests in accordance with venue standards.
Take and fill food and drink orders and help keep guest dining areas clean and neat.
Receive guest payments promptly and courteously; follow cash-control procedures and use the point-of-sale system accurately, including quoting prices, providing correct change, and accounting for cash, charge, and complimentary sales.
Clear and reset tables according to venue standards.
Keep side stations clean and stock dishes, silverware, paper supplies, and other required items.
Answer guest questions and refer questions to appropriate management personnel when necessary.
Monitor guest alcohol consumption and respond accordingly.
Maintain professional grooming and appearance and keep sight lines neat and organized.
Sweep or mop as necessary and serve ice water as needed.
Promote an enjoyable atmosphere for casino guests and encourage mutual respect, dignity, and integrity among employees by setting positive examples.