F&B Supervisor

Casino Del Sol•Tucson, AZ

About The Position

The Food and Beverage Supervisor supervises and schedules front-of-house staff. The role supports restaurant operations by coordinating with kitchen staff to expedite guest orders, maintaining a professional and pleasant dining environment, controlling costs and managing the budget, and overseeing inventory and administrative processes. The supervisor documents shift accomplishments and issues for department manager review, supports communication and recordkeeping, handles point-of-sale adjustments, and ensures purveyor invoices are submitted promptly for reconciliation and payment.

Requirements

High school diploma or General Equivalency Diploma.
One year of food service industry experience, including supervisory experience.
Experience in inventory control.
Obtain valid food handler’s and alcohol awareness cards within 90 days of employment.
Provide proof of sanitation training.
Computer proficiency with the Agilysys point-of-sale system and other point-of-sale systems.
Be able to work any shift, weekends, holidays, and special events as needed.
Successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
Have employment eligibility in the U.S.
Be able to obtain and retain a valid gaming license and pass a background check.
Knowledge of supervisory principles and practices, filing and recordkeeping practices, and budgetary principles and practices.
Strong organizational, planning, and time-management skills; ability to develop and maintain good working relationships.
Ability to communicate professionally and effectively with guests and team members, follow verbal and written directions, perform basic mathematical computations, and interpret instructions in written, oral, diagram, or schedule form.
Ability to work with minimal supervision and demonstrate reliability, responsiveness, punctuality, and excellent guest service.
Ability to exercise independent judgment and fiscal prudence when recommending or selecting vendors, materials, and procedures.
Ability to lift, carry, and transport materials or equipment frequently up to 40 pounds, with or without reasonable accommodation.
Ability to sit, walk, or stand for extended periods and to reach, stoop, pull, push, kneel, squat, twist, grip, and bend.
Ability to work at and travel to all CDS properties.
Ability to work in environments with high noise levels, flashing lights, smoking areas, and large crowds, and in a high-pressure, fast-paced environment.
Ability to communicate clearly in person, by two-way radio, by telephone, and in writing.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Supervise and schedule front-of-house staff.
Recommend menu items and production procedures for the Front of House, control costs, and manage the budget.
Maintain a high standard of professionalism and work with kitchen staff to expedite guest orders.
Complete the communication notebook after each shift, documenting accomplishments and issues for department manager review.
Run clock-in and clock-out readings at the beginning of each shift and make necessary adjustments in the Agilysys point-of-sale system.
Adjust ticket transactions, including voiding, splitting, and transferring checks.
Ensure purveyor invoices are sent promptly to Accounts Payable for reconciliation and payment processing.
Post and distribute memos from other departments and ensure staff are aware of important information.
Assist with maintaining the department filing system by filing memos, correspondence, and other documents.
Maintain restaurant ambiance to support a pleasant guest dining experience, including adjusting television noise or taking other appropriate action.
Perform inventory and reconciliation procedures for Food and Beverage merchandise.
Perform other duties as assigned.