F&B Supervisor

Loews Hotels•Arlington, TX

1d•Onsite

About The Position

The F&B Supervisor leads a team and oversees daily operations at assigned food and beverage outlets or shifts at Loews Arlington Hotel. The role focuses on providing exceptional guest experiences, maintaining service and presentation standards, coordinating with kitchen staff, and ensuring efficient operations. The supervisor also supports events, staff scheduling and development, inventory management, sales and waste control, and compliance with health, safety, and hygiene requirements. The position may require varying schedules based on business needs, regular attendance, and participation in mandatory training sessions and meetings.

Requirements

At least one year of food and beverage experience.
Thorough understanding of food and beverage techniques, service standards, and sanitation regulations.
Strong organizational, communication, and leadership skills, including the ability to motivate teams.
Proficiency in Microsoft Office and familiarity with POS systems and basic financial reporting.
Ability to lift and carry food service trays weighing 35 pounds or more.
Ability to work efficiently in fast-paced environments while maintaining attention to detail.
Ability to work varying schedules to reflect business needs.

Nice To Haves

Prior leadership or supervisory experience.
High school diploma or equivalent.

Responsibilities

Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiency.
Monitor service quality, food presentation, and guest satisfaction.
Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery.
Assist with planning and managing special events, banquets, and private functions.
Greet guests, answer inquiries, and resolve complaints promptly and professionally.
Gather and analyze guest feedback and suggest improvements.
Supervise, schedule, and delegate tasks to service staff, ensuring balanced workloads.
Conduct pre-shift meetings to communicate priorities, updates, and promotions.
Support recruitment, onboarding, and training of new team members.
Provide ongoing coaching and feedback to maintain service excellence.
Monitor inventory and stock levels and coordinate purchases to meet operational needs.
Track sales, control waste, and implement portion control to optimize profitability.
Ensure compliance with health, safety, and hygiene regulations.
Maintain regular attendance, attend mandatory training sessions and meetings, and perform other duties as assigned.
Supervise servers, bus persons, food runners, and bartenders.