Food and Beverage Supervisor - The Woods Restaurant (Winter 26/27)

Big White Ski ResortArea E (Beaverdell/West Boundary), BC
CA$22 - CA$23Onsite

About The Position

This position requires a strong ability to stay focused and organized, leading a group of 20-30 staff in a fast-paced environment while maintaining high hospitality and service standards. The role involves assisting in menu creation, scheduling, cash management, inventory management, and ordering, along with other assigned administrative functions. A key responsibility is the safe and responsible service of alcohol, adhering to all liquor laws and license conditions. The supervisor will also be responsible for actioning building maintenance and managing risk within and around the restaurant. Daily communication with the management team, both written (manager logs) and verbal, is expected. The role includes managing employee success through one-on-ones and team coaching, maintaining a high level of professionalism and grooming, and participating in weekly manager meetings to provide suggestions for improving guest experience.

Requirements

  • Minimum 2 years of experience in full-service restaurant supervision.
  • Minimum 2 years of experience serving/bartending in a full-service restaurant.
  • High knowledge of Wine & Spirits.
  • High knowledge of computers and Toast systems (or other POS systems).
  • High level knowledge of Open Table.
  • Must be 19 years old.
  • Possess a Serving it Right Certificate.
  • Possess a strong ability to stay focused and organized in a fast-paced environment.
  • Maintain a high level of attention to detail in written and verbal correspondence.
  • Strong management of budgets and labour costing.
  • High level of cash handling experience.

Nice To Haves

  • Experience in inventory management is an asset.
  • Experience in managing/working with a large group of seasonal staff.
  • Experience in tips/gratuities is an asset.
  • Bartending and serving experience is an asset.
  • Hospitality training is an asset.

Responsibilities

  • Lead a group of 20-30 staff in a fast-paced environment, maintaining high hospitality and service standards.
  • Assist in menu creation, scheduling, cash management, inventory management, and ordering.
  • Ensure the safe and responsible service of alcohol at all times, abiding by all liquor laws.
  • Action building maintenance and attend to risk management in and around the restaurant.
  • Communicate with the Management team daily through written manager logs and verbal updates.
  • Manage all aspects of employee success through one-on-ones and team coaching.
  • Maintain a high level of professionalism and grooming at all times.
  • Participate in weekly Manager meetings, providing suggestions on how to improve guest experience.
  • Perform daily administrative duties relating to payroll, scheduling, ordering, requisitions, and team development.
  • Manage budgets and labor costing.
  • Perform data entry duties for financial reporting or menu printing.
  • Provide on-the-floor support to all employees to maintain guest satisfaction levels.
  • Assist in monthly inventory counts.
  • Provide on-the-floor supervision of the outlet while on shift.
  • Ensure staff adherence to SWP & SJP training standards.
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