Food and Beverage Manager (Clocktower Coffee Co.) - Winter 26/27

Big White Ski Resort•Area E (Beaverdell/West Boundary), BC

2d•CA$22•Onsite

About The Position

The Food and Beverage Manager will be responsible for leading a team of 10-12 staff in a fast-paced environment while maintaining high hospitality and service standards. This role involves assisting with menu creation, scheduling, payroll, cash management, inventory, ordering, and other administrative functions. The manager will collaborate with the event coordinator to execute F&B events, provide training and support to employees to ensure guest satisfaction, and manage employee success through one-on-ones and coaching. Additionally, the role includes overseeing building maintenance, risk management, maintaining professionalism and grooming, and participating in weekly manager meetings to suggest improvements for guest experience.

Requirements

Experience in a fast-paced restaurant/cafe environment in a leadership role
High level barista experience
Min 2yrs+ experience in F&B Leadership
Experience in managing/working with a large group of seasonal staff
High knowledge of computers and Toast systems (or other POS systems)
Must be 19 years old
Have a Serving it Right Certificate
Exceptional attention to detail
Excellent communication skills
Problem solving skills
Possess leadership skills
Inventory management skills
Customer Service driven
High level of cash handling experience
Working knowledge of Toast system (or other POS systems)

Nice To Haves

Hospitality training

Responsibilities

Lead a group of 10-12 staff in a fast-paced environment, maintaining high hospitality and service standards.
Assist in Menu Creation, Scheduling, Payroll, Cash Management, Inventory Management and Ordering, and other administrative functions.
Work with the event coordinator to execute all F&B events.
Provide training and support to all employees at the venue to achieve guest satisfaction.
Communicate with the Management team through writing in manager logs and verbally on a daily basis.
Manage all aspects of employee success through one on ones and team coaching.
Responsible for actioning building maintenance and attention to risk management in and around the café.
Maintain a high level of professionalism, and grooming at all times.
Participate in weekly Manager meetings, providing suggestions on how to improve guest experience.
Perform daily administrative duties relating to payroll, event management, ordering and requisitions.
Manage budgets and labor costing as well as food and beverage costing.
Perform data entry duties for financial reporting or menu printing.
Provide on the floor support to all employees to maintain guest satisfaction levels.
Assist in monthly inventory counts.
Supervise outlet while on shift.
Communicate with the management team.
Ensure staff are adhering to SWP& SJP training standards.