About The Position

AC Hotel Cleveland Circle, a Colwen Hotels property, is seeking a friendly, engaging, detail-oriented Food and Beverage Manager. The role coordinates, supervises, and directs the property’s food and beverage operations, controlling costs while promoting guest and associate satisfaction. The manager works closely with the hotel’s sales team and General Manager, leads food and beverage associates, and ensures operations meet hotel brand and Colwen standards. Compensation is listed as $65,000–$70,000.

Requirements

  • Two years of food and beverage management experience; hotel experience preferred.
  • Excellent interpersonal and customer service skills.
  • Reliability and the ability to multitask and work under pressure.
  • T.I.P.S. and ServSafe certification, or the ability to obtain certification within 30 days if expired.
  • Strong people leadership skills.
  • Excellent verbal and written communication skills.
  • Familiarity with common computer software programs and ability to operate a POS system.
  • Willingness to work a seven-day rotating schedule, including nights, weekends, and holidays.

Nice To Haves

  • Hotel experience.

Responsibilities

  • Oversee, coordinate, supervise, and direct all property food and beverage operations.
  • Control food and beverage costs while driving guest satisfaction.
  • Work closely with sales teams and Hotel General Managers at the assigned hotel.
  • Recruit, interview, and hire food and beverage associates.
  • Train and support food and beverage associates and ensure performance meets established hotel brand and Colwen standards.
  • Set departmental targets and objectives, work schedules, and budgets.
  • Ensure sequence-of-service standards are met and comply with applicable food and beverage standards.
  • Develop menus with other members of the food and beverage team.
  • Conduct regular departmental meetings, documenting agendas and attendance, and hold daily or as-needed pre-shift meetings.
  • Keep staff informed about drinks, specials, wines, and beers.
  • Audit bar operations for efficiency and cost control; monitor liquor sales and product mix; and educate bartenders while maintaining proper controls.
  • Comply with state, local, and municipal laws and regulations related to liquor and food safety.
  • Maintain inventory controls, order supplies, and receive, check, and document food and beverage deliveries.
  • Perform accurate cash-out procedures at the end of shifts.
  • Evaluate market trends and ideas for liquor specials and presentation.
  • Perform other duties as assigned.

Benefits

  • Medical insurance with company-funded HRA
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Supplemental insurance offerings
  • Paid time off programs
  • Employee assistance program
  • 401(k) plan with traditional and Roth options and employer match
  • Hotel discount travel program for associates and family
  • Associate discounts on travel, entertainment, and retail
  • Training and development programs
  • Career advancement opportunities
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