About The Position

AC Hotel Cleveland Circle, a Colwen Hotels property, is seeking an experienced and friendly part-time Bartender. The Bartender is the face of the restaurant and provides memorable guest experiences with a positive, upbeat attitude and an ability to engage with people. The role prepares and serves alcoholic and non-alcoholic drinks and menu items, supports bar operations, processes payments, and maintains cleanliness and compliance with applicable laws and company and brand standards. The position pays $15.00 per hour.

Requirements

  • One year of bartending experience.
  • T.I.P.S. certification or a state-specific equivalent; expired certification must be renewed within 30 days.
  • Ability to operate a point-of-sale system.
  • Extensive knowledge of drink preparation and/or service.
  • Ability to remain calm when dealing with difficult guests.
  • Ability to work quickly and efficiently.
  • Excellent interpersonal skills and a service focus.
  • Ability to maintain personal hygiene.
  • Must meet the legal age requirement of the jurisdiction.
  • Ability to work a seven-day rotational schedule, including nights, weekends, and holidays.

Responsibilities

  • Acknowledge and welcome guests with a smile, eye contact, and a friendly greeting, using guest names whenever possible.
  • Prepare and serve alcoholic and non-alcoholic drinks and menu items where offered to hotel guests.
  • Oversee stocks of liquor and bar supplies.
  • Prepare guest checks and collect and process payments in a timely manner using all accepted payment methods.
  • Perform light food preparation and service as needed.
  • Check guests for proper identification.
  • Promote and upsell drinks and drink specials.
  • Prepare alcoholic beverages using proper portion controls and monitor service to prevent over-serving.
  • Maintain accountability for beverages and use sound judgment, refusing service to intoxicated or disruptive guests.
  • Ensure glassware, china, and silver are clean before use.
  • Comply with liquor laws, health regulations, and Colwen and brand standards and policies.
  • Set up the bar before opening and ensure it is clean before and after each shift according to operational standards.
  • Maintain the cleanliness and condition of the bar, bar unit, food preparation and storage equipment, tables, and other tools.
  • Perform side duties such as cleaning, preparing garnishes, stocking, and other preparation.
  • Maintain general knowledge of the hotel, surrounding area, and events to answer guest questions.
  • Secure alcoholic beverages, cabinets, and storage areas.

Benefits

  • Medical insurance with company-funded HRA
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Supplemental insurance offerings
  • Paid time off programs
  • Employee Assistance Program
  • 401(k) plan with traditional and Roth options and employer match
  • Hotel discount travel program for associates and family
  • Associate discounts on travel, entertainment, and retail
  • Training and development programs
  • Career advancement opportunities
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