AC Bartender

Schulte Hospitality Group•Joshua Tree, CA

About The Position

AutoCamp is seeking a dynamic, service-oriented Bartender. AutoCamp is a lifestyle hotel brand offering upscale outdoor hospitality in top outdoor destinations. The Bartender is responsible for preparing and serving beverages, providing attentive guest service, maintaining bar and event areas, and following departmental procedures and applicable liquor regulations. The role includes opening and closing bar operations, processing sales and payments, maintaining inventory and supplies, responding to guest inquiries and complaints, and supporting events and other assigned projects.

Requirements

At least two years of experience as a bartender.
Ability to accurately compute and manipulate mathematical calculations.
Passion for hospitality and the outdoors.
Strong relationship, negotiation, verbal communication, and written communication skills.
Ability to work independently and follow projects through to completion.
Working knowledge of cloud-based applications.
Thoroughness and attention to detail.
Willingness and ability to travel regularly.
Valid driver's license and proof of insurance.
At least 21 years of age to serve alcoholic beverages.

Nice To Haves

Knowledge of wines, beers, and spirits.
Knowledge of POS systems.
Alcohol awareness certification, such as TIPS Training.
Knowledge of Google Suite products.
Well-groomed appearance, a keen sense of style, and appreciation for good design.
Excellent and attentive customer service.
Creative problem-solving ability.

Responsibilities

Follow departmental policies, service procedures, and state liquor regulations, including restrictions on serving minors and intoxicated persons.
Maintain knowledge of the POS system and use it for ordering, check presentation, payment processing, closing reports, and transaction totals.
Maintain knowledge of beverage brands and selections, wines, glassware, garnishes, menu items, pricing, preparation, and presentation standards.
Maintain knowledge of restaurant and hotel operations, event spaces, local attractions, and scheduled group activities.
Complete assigned side duties, including setting up and breaking down bars and cocktail furniture.
Count alcoholic and non-alcoholic beverages at the start and end of assigned event periods and request supplies as needed.
Prepare the bar area before guest arrival; greet guests, suggest beverages, take orders, make recommendations, and use upselling techniques.
Open and serve wines according to department standards.
Total sales and report them to the F&B Supervisor and/or Sales Manager; report tips and complete cashier reports.
Count the bank, secure bar areas, and return keys according to departmental procedures.
Monitor and anticipate guest needs, maintain positive guest relations, handle complaints, and support guest satisfaction.
Maintain cleanliness, sanitation, and organization of assigned stations and service areas.
Wash glassware, break down bar setups and furniture, and return clean items to event storage.
Store deliveries appropriately, follow maintenance and cleaning schedules, and document information in the F&B log book.
Document maintenance needs and submit them to a manager or Engineering.
Attend meetings and menu and wine tastings as scheduled.
Participate in required conference calls, represent the AutoCamp brand with partners and local vendors, and complete assigned special projects.