Breakfast Server- AC Hotel Cleveland Circle

Hotel•Brighton, MA

5d•Onsite

About The Position

AC Hotel Cleveland Circle, a Colwen Hotels property, is seeking an experienced and friendly Breakfast Server to provide memorable guest experiences in the restaurant. The role calls for a quick, positive, upbeat team member who enjoys talking with people. The server welcomes guests, answers menu questions, takes and delivers orders, serves food and beverages, and helps ensure guest satisfaction. The position also includes maintaining service standards, preparing guest checks and collecting payment, keeping the dining area clean and stocked, and assisting with other restaurant tasks. Team members may be required to perform a variety of duties in multiple departments during a shift.

Requirements

Excellent interpersonal and customer service skills, including the ability to solve problems.
Ability to operate a point-of-sale system.
Ability to work quickly and efficiently.
Organizational and time-management skills.
Ability to work with a team.
Ability to maintain personal hygiene.
Must be at least 18 years of age.
Ability to work a 7-day rotational schedule, including nights, weekends, and holidays.

Nice To Haves

Previous experience as a server preferred.
High school diploma or equivalent preferred.

Responsibilities

Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting, using the guest’s name whenever possible.
Take guest orders and deliver them to the appropriate person or to the kitchen for execution.
Answer questions about the menu and maintain knowledge of menu items and their composition.
Deliver food, beverages, condiments, and other requested items.
Ensure food is prepared correctly and to the guest’s satisfaction, returning incorrect or improperly cooked items to the kitchen.
Collect plates and clear tables as guests finish their meals.
Follow applicable Colwen and brand food and beverage service standards and comply with state liquor policies.
Clean designated areas according to defined procedures.
Ensure sideboards are adequately stocked and set tables to standards, with items clean and in good repair.
Prepare guest checks and collect payment.
Assist with other restaurant tasks, such as cleaning the dining area and preparing silverware and condiments.
Perform other related duties as assigned, including a variety of duties in multiple departments during a shift.