About The Position

AC Hotel Cleveland Circle, a Colwen Hotels property, is seeking a dependable, organized, and diligent Maintenance Technician. The position is responsible for repairs, troubleshooting, and preventive maintenance of the hotel’s mechanical, electrical, HVAC, and plumbing systems. The technician also helps maintain the facility and its exterior, responds to work orders, and assists with House Person and Shuttle Driver duties as needed. The role follows Colwen and brand standards and works with a supervisor to identify and complete technical projects.

Requirements

  • Previous maintenance or related experience.
  • Strong verbal and written communication skills.
  • Ability to interact with guests in a pleasant and friendly manner.
  • Ability to work with little supervision and maintain a high level of performance.
  • Prioritization and time management skills.
  • Familiarity with common computer software programs.
  • Ability to learn new computer software programs and operate a property management system.
  • Ability to work a 7-day rotational schedule, including nights, weekends, and holidays.

Nice To Haves

  • Hotel experience preferred.
  • Working knowledge of kitchen and refrigeration equipment preferred.
  • Working knowledge of fire protection and life safety systems preferred.

Responsibilities

  • Perform general maintenance and repairs, including plumbing, electrical, heating and cooling, basic carpentry, and building systems.
  • Inspect equipment and machines to identify those in need of repair.
  • Troubleshoot issues and determine necessary repairs.
  • Plan repair work using blueprints or equipment manuals as needed.
  • Perform general repairs that do not require a specialized technician, such as drywall, painting, doors, locks, and building fixtures.
  • Perform routine maintenance of building systems and preventative maintenance programs according to established standards and guidelines.
  • Adhere to Colwen and brand standards.
  • Work with a supervisor to identify and complete technical projects.
  • Respond promptly to work orders.
  • Clean and assist with facility upkeep.
  • Assist with House Person and Shuttle Driver duties as needed.
  • Maintain building exterior areas not serviced by a contractor, including snow removal, lawn care, and painting.
  • Perform other related duties as assigned.

Benefits

  • Medical insurance with company-funded HRA
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Supplemental insurance offerings
  • Paid time off programs
  • Employee assistance program
  • 401(k) traditional and Roth options with employer match
  • Hotel discount travel program for associates and family
  • Associate discounts for travel, entertainment, and retail
  • Training and development programs
  • Career advancement opportunities
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