Flow Coordinator

JCHCC DBA Inclusivcare•Avondale, LA

About The Position

The Flow Coordinator assists with the smooth, efficient day-to-day operations of the clinic and helps maintain appropriate nursing and laboratory standards. The role coordinates operational issues, supports staffing coverage, and may provide direct patient care in accordance with Medical Assistant job standards. It also supports clinical triage, patient-information handling, workplace safety and infection-control compliance, and site productivity and quality goals. The position has no supervisory responsibilities. The coordinator monitors clinic supplies and vaccine and medication storage, including daily VFC refrigerator monitoring and reconciliation, and checks vaccines, medications, samples, and emergency supplies for expiration or damage. The role coordinates daily morning meetings and reports infectious diseases as required by Louisiana sanitary-code requirements. Other duties may be assigned by the supervisor. Candidates must have completed formal medical assistant training in an accredited program that included phlebotomy, have or be eligible for at least a current Medical Assistant Certification, and have computer skills. Candidates must be a certified medical assistant or licensed medical professional and must submit to a criminal background check and screening. An LPN is preferred.

Requirements

  • Formal medical assistant training and knowledge of current medical assistant clinic practices.
  • At least a current Medical Assistant Certification, or eligibility for one.
  • Completion of medical assistant training in an accredited program that included phlebotomy.
  • Computer skills.
  • Certification as a medical assistant or licensure as a medical professional.
  • Excellent written and communication skills.
  • Submit to a criminal background check and screening as part of pre-employment.

Nice To Haves

  • LPN qualification preferred.

Responsibilities

  • Coordinate operational issues as assigned.
  • Demonstrate excellent customer relations with patients, visitors, medical staff, and coworkers.
  • Assist with adequate staff coverage as needed.
  • Provide direct patient care in accordance with the standards and requirements of the Medical Assistant job description.
  • Assist with clinical triage of patients in the office and by phone.
  • Collaborate with all sites to support efficient delivery and reception of confidential patient information.
  • Maintain confidentiality of patient records in accordance with state and federal privacy regulations.
  • Help ensure compliance with organizational, OSHA, and other designated governing-body requirements related to workplace safety and infection control.
  • Assist in developing and implementing plans to achieve site productivity and quality goals and objectives.
  • Monitor supplies needed for efficient clinic operations.
  • Directly supervise VFC refrigerator monitoring, including monitoring vaccines and reconciling the refrigerator daily.
  • Check for expired vaccines and medications and discard them appropriately.
  • Check the emergency box monthly, discarding expired or damaged medications and replacing them as needed.
  • Check the samples closet for expired medications and discard them.
  • Coordinate daily morning meetings with appropriate staff.
  • Report infectious diseases as required by the State of Louisiana Sanitary Code.
  • Perform other duties as assigned by the supervisor.
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