Floral Manager

Albertsons Companies • McKinney, TX

2d

About The Position

The Floral Manager leads all aspects of the Floral Department, including sales growth, merchandising, inventory management, customer service, and associate development. The position is accountable for department profitability, quality execution, product freshness, operational standards, and a visually appealing floral destination that creates a welcoming shopping experience.

The manager directs daily department operations; designs and maintains floral displays and seasonal arrangements; manages ordering, inventory, product care, pricing, and promotional execution; and assists customers with selections, custom arrangements, special orders, and event needs. The role also recruits, trains, schedules, coaches, and develops associates, monitors financial performance, and ensures compliance with company policies, applicable food-safety guidelines, and operational and safety standards.

The Floral Manager coordinates floral programs for holidays, community events, weddings, and special occasions, and supports store and community events with floral presentations. Success is measured by sales and gross profit goals, floral quality and presentation, shrink and inventory control, customer satisfaction, cleanliness, merchandising execution, associate development and retention, and seasonal program execution.

Requirements

• High school diploma or equivalent required.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of floral design and arrangement techniques, product care and freshness management, merchandising, inventory control, customer service, sales development, team leadership, labor management, and scheduling.
• Attention to detail and creativity.
• Ability to stand and walk for extended periods; lift, carry, push, and pull up to 50 pounds; and frequently bend, reach, stoop, kneel, and twist.
• Ability to work in refrigerated and wet environments as needed and safely use floral tools and department equipment.

Nice To Haves

• Previous floral, retail, merchandising, or department management experience.
• Experience creating floral arrangements and displays.
• Leadership experience.

Responsibilities

• Direct daily Floral Department operations to maintain product quality, freshness, and presentation standards.
• Design, merchandise, and maintain floral displays, seasonal arrangements, and promotional features.
• Monitor inventory and place orders to maintain appropriate product assortment and availability.
• Ensure proper handling, storage, watering, rotation, and care of flowers and floral products.
• Execute merchandising programs, holiday events, seasonal sales initiatives, pricing, signage, and promotional displays.
• Provide customer service and help customers with floral selections, custom arrangements, special orders, event needs, and product recommendations.
• Resolve customer concerns and promote floral services and department offerings.
• Recruit, train, coach, schedule, develop, and recognize Floral Department associates.
• Foster a positive, customer-focused, team-oriented work environment and ensure associates meet quality, presentation, and service standards.
• Monitor sales, gross profit, shrink, labor, and other department performance metrics; develop action plans to meet sales and profitability goals.
• Manage inventory investment and reduce waste through effective ordering and product rotation.
• Identify sales opportunities through merchandising, promotions, and special events.
• Ensure compliance with company policies, applicable food-safety guidelines, and operational procedures.
• Maintain department cleanliness, organization, and sanitation; inspect the department to help ensure a safe environment.
• Ensure safe handling and use of floral tools, display equipment, and department supplies.
• Coordinate floral programs for holidays, community events, weddings, and special occasions; support store and community events with floral presentations and displays.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through the company's partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development.
• Inclusive work environment with talented colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED