Floral Manager

Albertsons • Mckinney, TX

2d

About The Position

The Floral Manager leads all aspects of the Floral Department, including sales growth, merchandising, inventory management, customer service, and associate development. The role ensures exceptional floral presentation, product freshness, and operational standards while creating a welcoming shopping experience. The Floral Manager is accountable for department profitability, quality execution, and maintaining a visually appealing floral destination for customers.

The position also coordinates floral programs for holidays, community events, weddings, and special occasions, and supports store and community events with floral presentations and displays. Success is measured by sales and gross profit results, floral quality and freshness, inventory and shrink control, customer satisfaction, cleanliness and merchandising execution, associate development and retention, and execution of seasonal and promotional programs.

Requirements

• High school diploma or equivalent.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Floral design and arrangement techniques.
• Knowledge of product care, rotation, and freshness management.
• Knowledge of merchandising and promotional execution.
• Knowledge of inventory control and ordering processes.
• Knowledge of customer service and sales development.
• Knowledge of team leadership and associate development.
• Knowledge of labor management and scheduling.
• Attention to detail and creativity.
• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Frequent bending, reaching, stooping, kneeling, and twisting.
• Ability to work in refrigerated and wet environments as needed.
• Ability to safely use floral tools and department equipment.

Nice To Haves

• Previous floral, retail, merchandising, or department management experience.
• Experience creating floral arrangements and displays.
• Leadership experience.

Responsibilities

• Direct daily Floral Department operations to ensure product quality, freshness, and presentation standards.
• Design, merchandise, and maintain floral displays, seasonal arrangements, and promotional features.
• Monitor inventory and place orders to maintain appropriate product assortment and availability.
• Ensure proper handling, storage, watering, rotation, and care of fresh flowers and floral products.
• Execute company merchandising programs, holiday events, and seasonal sales initiatives; maintain accurate pricing, signage, and promotional displays.
• Provide exceptional customer service; assist with floral selections, custom arrangements, special orders, and event needs; resolve customer concerns promptly and professionally.
• Provide product knowledge and recommendations and promote floral services to increase customer engagement.
• Recruit, train, coach, and develop Floral Department associates; schedule staff according to customer demand and business needs.
• Provide performance coaching and recognition and foster a positive, customer-focused, team-oriented work environment.
• Monitor sales, gross profit, shrink, labor, and other department performance metrics; develop plans to achieve sales and profitability goals.
• Manage inventory investment and reduce waste through effective ordering and product rotation; identify sales opportunities through merchandising, promotions, and special events.
• Ensure compliance with company policies, applicable food safety guidelines, and operational procedures.
• Maintain department cleanliness, organization, and sanitation; safely handle floral tools, display equipment, and supplies; conduct routine safety inspections.
• Coordinate floral programs for holidays, community events, weddings, and special occasions; support store and community events with floral presentations and displays.
• Promote floral sales opportunities during key seasonal business periods.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Medical, dental, 401(k), and other health and financial well-being benefits for eligible associates.
• Vacation, holidays, and sick pay.
• Training, career growth, and development.
• Inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED