Floral Designer

Hy-Vee, Inc.•Oakdale, MN

11d•$17 - $21•Onsite

About The Position

The Floral Designer creates floral arrangements to customer specifications, provides customer service and floral care guidance, and serves as a lead for floral clerks. The role helps ensure the floral department is stocked, fresh, and operating smoothly, and may assume responsibility for the department when the Manager or Assistant Manager is absent. The position processes FTD, interstore, Teleflora, and internet orders; handles customer order information confidentially; cares for flowers and other products; and supports in-store events. The Floral Designer works primarily in a fast-moving store environment, managing multiple priorities and deadlines. Some holidays may require extended hours. The anticipated hourly starting wage is $17.00 to $21.25, depending on experience. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Strong floral design skills and knowledge of floral products, care and handling, and plant and flower identification.
Ability to lead and guide floral clerks in a fast-paced retail environment.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages.
Clear communication skills with customers, team members, and vendors, and ability to provide direction and guidance.
Ability to maintain confidentiality of customer order details.
Ability to frequently stand and walk throughout a shift, and to perform repetitive standing, walking, reaching, and bending.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Three years of similar or related work experience preferred.

Responsibilities

Greet customers, provide floral and plant care guidance, handle special requests in person and by phone, and create arrangements to customer specifications.
Clean, process, cut, and wrap flowers to prevent damage.
Complete customer orders on time, including arrangements for weddings, funerals, anniversaries, and other occasions.
Understand and process FTD, interstore, Teleflora, and internet orders, while maintaining confidentiality of order information.
Inventory products, assess freshness, care for damaged products, and replace products as needed.
Train floral clerks on simple designs, phone order procedures, and daily tasks.
Instruct, assign, and review others' work; maintain standards; coordinate activities; and recommend disciplinary actions when appropriate.
Order flowers and supplies daily or as needed, with direction from the Floral Manager.
Identify areas throughout the store for specials and share creative arrangement ideas.
Stay current on floral industry trends by reading industry references and considering new ideas.
Help with and potentially decorate in-store events.
Assume department responsibility when the Manager or Assistant Manager is absent.
Unload trucks, place products in appropriate storage areas, and replenish merchandise.
Answer customer calls promptly and provide helpful service.
Follow dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.