Floral/Designer

Kroger•Chicago, IL

24d

About The Position

Design and/or merchandise floral items and arrangements for display, sale, or in response to customer requests. Provide customer service while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position requires maintaining a clean, organized department and providing courteous, professional service to customers and associates.

Requirements

Willingness to work weekends and holidays.
Effective written and verbal communication skills.
Maintain confidentiality regarding associate records.
Demonstrated aptitude for filling customer needs and designing floral arrangements.
Ability to make intelligent decisions quickly.
Ability to handle stressful situations calmly, courteously, and tactfully, and to make a positive impression on associates and customers.
Florist Transworld Delivery certification requires three years of full-time retail design experience or six years of part-time retail design experience.
Floral Design School is equivalent to six months of full-time retail design experience.

Nice To Haves

Past work record reflecting dependability and integrity.

Responsibilities

Design and create floral arrangements and other items to fill customer orders.
Greet customers, offer assistance, and take and fill orders.
Package orders cheerfully, effectively, safely, and efficiently.
Keep the department clean and free from clutter, and keep merchandise and supplies in their proper areas.
Provide good customer and associate relations.
Maintain customer records and files properly.
Assist customers with locating and selecting items.
Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.
Assist with decorating and merchandising the department.
Communicate effectively with customers and associates and make a neat, clean impression on customers.
Be prompt, tactful, calm, courteous, and professional in all interactions.
Adhere to company policies and procedures, particularly those concerning a work environment free of unlawful harassment or discrimination.
Perform the essential functions of the position with or without reasonable accommodation.