Floral Designer

Hy-Vee•Mission, KS

2d•Onsite

About The Position

The Floral Designer creates floral arrangements to customer specifications, provides customer service and floral-care guidance, and serves as a lead for floral clerks. The role helps ensure the department is stocked, fresh, and operating smoothly. It includes processing floral orders, assisting with in-store events, and taking responsibility for the department when the Manager or Assistant Manager is absent. The position works primarily in a fast-moving store environment, with pressure to meet deadlines and manage multiple priorities. The employee may encounter dirt, noise, dampness, temperature extremes, and cleaning chemicals and solvents. Some holidays may require extended hours. Safety training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Three years of similar or related work experience preferred.
Strong floral-design skills and knowledge of floral products, care and handling, and plant and flower identification.
Ability to lead and guide floral clerks in a fast-paced retail environment.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to use math, including fractions, decimals, and percentages, in daily tasks.
Clear communication with customers, team members, and vendors, and ability to provide direction and guidance.
Ability to maintain confidentiality of customer order details, including sender, recipient, and order contents.
Commitment to Hy-Vee's mission and a genuine passion for customer and team experience.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Nice To Haves

Three years of similar or related work experience.

Responsibilities

Greet customers, provide floral and plant-care guidance, take special requests in person and by phone, and create arrangements to customer specifications.
Clean, process, cut, and wrap flowers appropriately to prevent damage.
Complete customer orders accurately and on time, including arrangements for weddings, funerals, anniversaries, and other occasions.
Understand and process FTD, interstore, Teleflora, and internet orders, while maintaining confidentiality of order information.
Inventory products, evaluate freshness, care for damaged product, and replace products as necessary.
Lead floral clerks by training them on simple designs, phone-order procedures, and daily tasks.
Instruct, assign, and review others' work; maintain standards, coordinate activities, and recommend disciplinary actions when appropriate.
Order flowers and supplies daily or as needed, with direction from the Floral Manager.
Identify store locations for specials and share creative arrangement ideas.
Keep current with floral-industry trends through industry references and openness to new ideas.
Help with and potentially decorate in-store events.
Assume responsibility for the department when the Manager or Assistant Manager is absent.
Unload trucks, place products in appropriate storage areas, and replenish merchandise.
Answer customer calls promptly and provide friendly, helpful service.
Follow the dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.