Floral/Designer

Kroger•Caldwell, ID

11d

About The Position

Design and/or merchandise floral items and arrangements for display, sale, or in response to customer requests. Provide customer service while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role involves creating and fulfilling floral orders, assisting customers, handling telephone and Florist Transworld Delivery orders, maintaining department merchandise and records, and keeping the work area clean and organized. The position requires effective communication, professional customer and associate interactions, and adherence to company policies, including those concerning harassment and discrimination. The essential functions must be performed with or without reasonable accommodation.

Requirements

Willingness to work weekends and holidays.
Effective written and verbal communication skills.
Maintain confidentiality regarding associate records.
Florist Transworld Delivery certification requires three years of full-time retail design experience or six years of part-time retail design experience.
Floral Design School counts as six months of full-time retail design experience.
Demonstrated aptitude for filling customer needs and designing floral arrangements.
Ability to make intelligent decisions quickly.
Ability to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers.

Nice To Haves

Past work record reflecting dependability and integrity.

Responsibilities

Design and create floral arrangements and/or other items to fill customer orders.
Greet customers, offer assistance, and take and fill orders.
Package orders cheerfully, effectively, safely, and efficiently.
Keep the department area clean and free from clutter.
Keep merchandise and supplies in their proper areas.
Provide good customer and associate relations.
Maintain customer records and files properly.
Assist customers in locating and selecting items.
Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.
Assist in decorating and merchandising the department.
Communicate effectively with customers and associates.
Make a neat, clean impression on customers; be prompt, tactful, calm, courteous, and professional in interactions.
Adhere to company policies and procedures, particularly those concerning a work environment free of unlawful harassment or discrimination.
Perform the essential functions of the position with or without reasonable accommodation.