Floral Clerk part-time

Hy-Vee•Janesville, WI
•Onsite

About The Position

The Floral Clerk assists customers with floral orders and creates beginning-level floral designs while keeping the floral department stocked, clean, and attractive. The role includes preparing floral products and balloon bouquets, handling FTD and Teleflora orders, monitoring product freshness and department needs, making deliveries as needed, and supporting department operations. Hy-Vee provides training for the position. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Commitment to Hy-Vee's mission and a genuine passion for helping customers.
  • Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
  • Ability to use math skills, including fractions, decimals, and percentages.
  • Ability to communicate clearly with customers and coworkers and contribute positively to the team.
  • Ability to maintain confidentiality of customer order information.
  • Less than a high school diploma or equivalent experience is accepted.

Nice To Haves

  • Six months of similar or related work experience is preferred.

Responsibilities

  • Greet customers and provide friendly service; help place floral orders in person or by phone and complete required paperwork.
  • Prepare, finish, and replenish floral and greenery arrangements, corsages, boutonnieres, roses, carnations, balloon bouquets, bows, and other floral items.
  • Send and retrieve FTD, Teleflora, and computer orders, and maintain confidentiality of order information.
  • Check products for freshness and anticipate daily product needs.
  • Water plants and maintain the appearance and cleanliness of the department, including coolers, counters, floors, and sinks.
  • Prepare the daily delivery list and deliver orders as needed.
  • Unload and check in trucks, store products appropriately, put products away, and process invoices as needed.
  • Operate the department register, receive payment, and make change as applicable.
  • Remove trash promptly and assist with general department upkeep.
  • Answer customer calls promptly and helpfully.
  • Follow the company dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks or special projects as needed.
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