Floral Clerk
About The Position
Hy-Vee is seeking a Floral Clerk to help customers find floral arrangements for every occasion. The role provides customer service, assists with floral orders in person and by phone, creates beginning-level floral designs, and helps keep the department stocked, clean, and attractive. Duties may include preparing arrangements and balloon bouquets, sending and retrieving floral orders, maintaining product freshness, preparing delivery lists, making deliveries as needed, processing product and invoices, and operating the department register. Training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- Must be at least 18 years old.
- Commitment to Hy-Vee’s mission and a genuine passion for helping customers.
- Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
- Ability to apply math skills, including fractions, decimals, and percentages.
- Clear communication with customers and co-workers and a positive contribution to the team.
- Ability to maintain confidentiality of customer order details.
- Less than a high school diploma or equivalent experience is accepted.
- Successful completion of a pre-employment drug screen is required.
Nice To Haves
- Six months of similar or related work experience is preferred.
Responsibilities
- Greet customers and assist with floral orders in person or by phone, completing required paperwork.
- Prepare, finish, and replenish floral and greenery arrangements, corsages, boutonnieres, roses, carnations, balloon bouquets, bows, and other floral products.
- Send and retrieve FTD, Teleflora, and computer orders, while keeping order information confidential.
- Check products for freshness and anticipate the department’s daily product needs.
- Water plants and maintain the department’s appearance and cleanliness, including coolers, counters, floors, and sinks.
- Prepare the daily delivery list and deliver orders as needed.
- Unload trucks, store and check in products, put products away, and process invoices as needed.
- Operate the department register, receive payments, and make change as applicable.
- Remove trash promptly and assist with general department upkeep.
- Answer phone calls promptly and provide helpful customer service.
- Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
- Assist with other tasks and special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
