Floral Clerk

Hy-Vee, Inc. • Blue Springs, MO

10d • Onsite

About The Position

The Floral Clerk supports the store’s floral department by helping customers place floral orders, creating beginning-level floral designs, replenishing products, and maintaining an attractive, clean department. The role includes preparing arrangements and other floral items, handling phone and computer orders, maintaining order confidentiality, reviewing product freshness, and assisting with deliveries and department operations. Training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

• Must be at least 18 years old.
• Commitment to Hy-Vee’s mission and a genuine passion for helping customers.
• Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
• Ability to apply math skills, including fractions, decimals, and percentages.
• Clear communication with customers and coworkers and a positive, team-oriented approach.
• Ability to maintain confidentiality of customer order details.
• Less than a high school diploma or equivalent experience is accepted.

Nice To Haves

• Six months of similar or related work experience is preferred.

Responsibilities

• Greet customers and assist with floral orders in person and by phone, completing required paperwork.
• Prepare, finish, and replenish floral and related products, including small arrangements, corsages, boutonnieres, roses, carnations, balloon bouquets, and bows.
• Send and retrieve FTD, Teleflora, and computer orders while maintaining confidentiality of order information.
• Review floral products for freshness and anticipate department product needs.
• Water plants and maintain the appearance and cleanliness of the floral department, including coolers, counters, floors, and sinks.
• Prepare the daily delivery list and deliver orders as needed.
• Unload trucks, check in and store products, put products away, and process invoices as needed.
• Operate the department register, receive payments, and make change as applicable.
• Remove trash promptly and assist with general department upkeep.
• Answer customer calls promptly and provide friendly, helpful service.
• Follow the dress code, hygiene standards, and department and company guidelines.
• Assist with other tasks and special projects as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed