Floral/Clerk

Kroger•Green Bay, WI

12d

About The Position

Assist with the design and/or merchandising of floral items and arrangements for display and sale, or in response to customer requests. Provide customer services while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes helping create floral arrangements and fill customer orders, maintaining merchandise and supplies, supporting department merchandising, and keeping the work area clean, safe, and organized. The employee may also maintain plants, prepare flower arrangements, fill balloons, handle customer calls and orders, and operate a cash register as applicable. Flexibility to work weekends and holidays is required as needed. The essential functions must be performed with or without reasonable accommodation.

Requirements

Demonstrates effective written and oral communication skills.
Ability to read shelf tags, signs, product labels, training materials, and bulletins.
Ability to multitask, set priorities, present information professionally, and work with all levels of the organization.
Personal initiative and follow-through to completion.
Ability to work as part of a team in a fast-paced environment.
Possess abilities and skills for effective production, merchandising, and customer service related to the sale of merchandise.
Able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.

Nice To Haves

Past work record reflects dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices and safety.
Experience in grocery retail and customer service.
Experience operating a cash register and making change.

Responsibilities

Assist and greet customers promptly and provide great service.
Be prompt, tactful, calm, courteous, and professional in all interactions.
Help design and create floral arrangements and/or other items to fill customer orders.
Package orders effectively, safely, and efficiently.
Keep merchandise and supplies in their proper areas.
Maintain customer records and files properly.
Assist customers in locating and selecting items.
Handle telephone calls and orders promptly and courteously.
Assist in decorating and merchandising the department.
Keep carts, tools, and supplies in their designated areas and well organized.
Keep floors clean, safe, and free from clutter.
Maintain plants, process and prepare flower arrangements, and fill balloons.
Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation for merchandise.
Adhere to company policies and procedures, as well as state and federal laws.
Operate the cash register in accordance with company procedures, as applicable.
Work weekends and holidays as needed.