Floral Dept. Asst. Manager

Albertsons Companies•Lubbock, TX

About The Position

The Floral Assistant Manager is primarily responsible for guest relations and satisfaction by building a reputation for Ultimate Service. The role supports the Department Manager with department operations, including ordering, merchandising, maintaining department conditions, and training department clerks. The assistant manager helps lead efficient, effective, safe, legal, and profitable operations and may take responsibility for department issues when the Department Manager is absent. The position involves supporting team members and designers, maintaining product availability and department standards, assisting with financial goals and inventory processes, and helping ensure that department systems and procedures are followed. The role also requires working the scheduled shifts needed to serve store guests and team members, including varied hours, weekends, and holidays.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Ability to work scheduled shifts as needed to meet the needs of store guests and team members.
Ability to work and communicate professionally with all levels of management and subordinates.
Ability to self-motivate, solve problems, and work with minimal supervision.
Working knowledge of plants and flowers.
Ability to work in varied temperatures.
Independent mobility within the department, including standing and walking for 8–10 hours, squatting, and climbing.
Ability to perform physical tasks including bending, squatting, standing, lifting, climbing, pushing, pulling, and walking.
Ability to lift and carry items weighing up to 30 pounds and push and pull up to 100 pounds.
Technical skills for basic math and computer tasks, including Word, Excel, and email.
Ability to work at a fast pace while remaining efficient and controlled.
Flexibility to work various hours and shifts, including weekends and holidays.
Ability to transfer to another store within the area.
Ability to function as a team member and get along with others.

Responsibilities

Acknowledge, greet, and engage guests when they enter the department.
Assist with interviewing, training, scheduling, performance, and productivity of department team members.
Assist with distributing information throughout the department.
Maintain a positive atmosphere, spirit, and morale within the department.
Demonstrate leadership through effective time management and delegation.
Support and execute division concepts and programs.
Contribute to achieving financial goals.
Ensure consistent product quality, availability, and solutions for guests.
Help safeguard, control, and monitor department assets and ensure asset-control policies and procedures are implemented.
Practice safe work habits and maintain store cleanliness, organization, and a safe work environment; encourage team members to do the same.
Ensure department systems and processes are used consistently and correctly.
Collaborate with the Department Manager and department leadership team to plan production and promotion goals.
Assist with coaching and developing team members in accordance with policies and procedures, with support from the Department Manager and Talent Management.
Help coordinate and keep department books and manuals updated.
Assist with coordinating inventory processes and reporting.
Handle department issues in the Department Manager's absence, including ordering, delegation, multitasking, forecasting, prioritizing, and merchandising.
Assist and lead designers and sales clerks in completing their tasks.
Demonstrate effective conflict management.
Perform other duties as requested or required by upper management.