Floral Dept. Asst. Manager

Albertsons•Lubbock, TX

About The Position

The Floral Assistant Manager is primarily responsible for guest relations and satisfaction by building a reputation for Ultimate Service. The role supports the Department Manager with ordering, merchandising, maintaining department conditions, and training department clerks. The Assistant Manager helps lead efficient, effective, safe, legal, and profitable department operations and may take responsibility for department issues when the Department Manager is absent. The position requires professional communication with guests, team members, and all levels of management. The Assistant Manager helps coordinate department staffing, training, scheduling, performance, productivity, inventory, production and promotion goals, and team development. The role also involves maintaining a positive department atmosphere, following store systems and procedures, and working a flexible schedule that may include weekends and holidays.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Work scheduled shifts as needed to meet the needs of store guests and team members.
Ability to work and communicate professionally with all levels of management and subordinates.
Ability to self-motivate, solve problems, and work with minimal supervision.
Working knowledge of plants and flowers.
Ability to work in varied temperatures.
Independent mobility within the department, including standing and walking for 8–10 hours, squatting, and climbing.
Ability to perform physical tasks including bending, squatting, standing, lifting, climbing, pushing, pulling, and walking.
Ability to lift and carry items weighing up to 30 lbs. and push and pull up to 100 lbs.
Technical skills for basic math and computer tasks, including Word, Excel, and email.
Ability to work at a fast-paced but efficient and controlled manner.
Flexibility to work various hours and shifts, including weekends and holidays.
Ability to transfer to another store within the area.
Ability to function as a team member and get along with others.

Responsibilities

Acknowledge, greet, and engage guests in the department, prioritizing guest relations and satisfaction.
Assist with interviewing, training, scheduling, performance, and productivity of department team members.
Communicate information to the entire department.
Maintain a positive atmosphere, spirit, and morale within the department.
Use effective leadership, time management, and delegation skills.
Support and execute division concepts and programs.
Help execute and meet financial goals.
Ensure quality and consistent product availability and provide solutions to guests.
Safeguard, control, and monitor department assets and ensure policies and procedures are implemented.
Practice safe work habits and maintain cleanliness, organization, and a safe work environment; encourage team members to do the same.
Ensure department systems and processes are used consistently and correctly.
Collaborate with the Department Manager and department leadership team to plan production and promotion goals.
Assist with coaching and developing team members in accordance with policies and procedures, with support from the Department Manager and Talent Management.
Help coordinate books and manuals and keep them updated.
Help coordinate inventory processes and reporting.
Handle department issues in the Department Manager’s absence, including ordering, delegating, multitasking, forecasting, prioritizing, and merchandising.
Assist and lead designers and sales clerks in completing their tasks.
Demonstrate effective conflict management.
Perform other duties as requested or required by upper management.